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Sterling McCall Lexus Clear Lake

Houston, TX

Overview
Reviews
Vehicles
4.8
1,192 Reviews
Call Dealership (281) 853-1400
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18160 Gulf Freeway

Houston, TX

77546

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Showing 1,192 reviews

February 25, 2024

Patrick always takes great care of me. Service is tailored to my needs. He makes me feel like I am his only customer. More

by Valerie Brumfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick and Phil
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Feb 27, 2024 -

Sterling McCall Lexus Clear Lake responded

It's fantastic to hear that Patrick consistently takes great care of you and provides personalized service to meet your needs. Feeling like a valued and prioritized customer is crucial. Safe and happy driving!

February 24, 2024

,,,,,,,,,,,,Muy bueno el servicio,,excelente el tiempo de espera lo razonable muy bien,,te lo recomiendo More

by Jazzleny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Martínez
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Feb 27, 2024 -

Sterling McCall Lexus Clear Lake responded

¡Estamos encantados de saber que tuvo una gran experiencia! ¡Nuestro objetivo final es su satisfacción! Apreciamos tu negocio. Esperamos poder ayudarle en el futuro.

February 24, 2024

Hillary my sales representative was very attentive to my needs and was able to locate a vehicle that meet my needs More

by charlie_rizzo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hillary Hart
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Feb 27, 2024 -

Sterling McCall Lexus Clear Lake responded

That's wonderful to hear! It sounds like Hillary did a fantastic job in helping you find a vehicle that met your needs. Enjoy your new vehicle!

February 23, 2024

On time and keep the car clean and informed the customer what's going on with the car np complain More

by khuyetl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doesn't remember
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Feb 26, 2024 -

Sterling McCall Lexus Clear Lake responded

We're pleased to hear that your experience with us was on time, and that you appreciated the efforts to keep your car clean. Clear communication about what's happening with your car is crucial, and we're glad to know that you have no complaints. Thank you for choosing us, and we look forward to serving you again!

February 22, 2024

The process to purchase was quick and efficiently. Jack Way was a nice attentive salesperson More

by imaileric
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Way
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Feb 25, 2024 -

Sterling McCall Lexus Clear Lake responded

We're glad to hear that the purchase process was quick and efficient and that Jack was a nice and attentive salesperson. We appreciate your business and thank you for choosing us! Safe travels in your new purchase!

February 22, 2024

My service advisor Dennis was very nice and got my vehicle in and out quickly. More

by Dhall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis
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Feb 24, 2024 -

Sterling McCall Lexus Clear Lake responded

We're pleased to hear that your service advisor, Dennis, provided you with excellent service and efficiently took care of your vehicle. We appreciate your business and look forward to serving you in the future!

February 19, 2024

Horrible service every time. Oil changes last three hours. Brakes were fair last time but now they’re good according to the sticker they put on the windshield. So are they really More

by Dgarcia8803
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/a
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Apr 04, 2024 -

Sterling McCall Lexus Clear Lake responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

February 19, 2024

We worked with Jhoanna she was amazing and it was great smooth process. She was well knowledge on all the vehicles. More

by lamarrose2064
Recommend Dealer
Yes
Employees Worked With
Johanna Becerra
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Feb 21, 2024 -

Sterling McCall Lexus Clear Lake responded

We're thrilled to hear about your positive experience working with Jhoanna! It's great to know that she provided excellent service and made the process smooth for you. We appreciate your feedback on her knowledge of our vehicles. Thank you for choosing us, and we hope you enjoy your new vehicle!

February 19, 2024

My purchase of a 2024 Lexus ES 350 was great with Jack Way at Sterling McCall Clear Lake Lexus. Lots of inventory and was able to get a deal that worked for me on the new car and trade-in. My 3rd purchase More

by gaylag
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Way
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Feb 22, 2024 -

Sterling McCall Lexus Clear Lake responded

Congratulations on your purchase of the 2024 Lexus ES 350! We're delighted to hear that your experience with Jack at Sterling McCall Lexus Clear Lake was great and that you were able to find a deal that worked for you on both the new car and trade-in. It's fantastic to know that you've had positive experiences, making this your third purchase from the dealership. We appreciate your loyalty and wish you many enjoyable miles in your new Lexus!

February 17, 2024

My service advisor is always very helpful! I appreciate his help and knowledge and he always make sure I am very well taken care of! More

by Telly Arnold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Schoenvogel
Report | Print
Feb 23, 2024 -

Sterling McCall Lexus Clear Lake responded

Thank you for the kind words Telly! We are very happy to hear that we were able to provide you with an enjoyable experience!

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