Sterling McCall Lexus Clear Lake
Houston, TX
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Alice the service rep was detailed in providing exactly what was needed/required for my vehicle. I appreciate the explanation and knowledge. I will return to this location Clear Lake. what was needed/required for my vehicle. I appreciate the explanation and knowledge. I will return to this location Clear Lake. More
Salesmanship at its best! !! I reached out to Sterling McCall Lexus of Clear Lake to purchase a used RX350. My salesman went above and beyond to bring the vehicle to the deale !! I reached out to Sterling McCall Lexus of Clear Lake to purchase a used RX350. My salesman went above and beyond to bring the vehicle to the dealership and had it ready for me to take ownership. I changed my mind at the finance table. My salesman exhibited professionalism and a great deal of resilience. My indecisiveness did not phase Mr. Sisneros at all. I was duly impressed with his entire demeanor during the sales process. This guy exceeded the standard by a long shot. Izzy thank you so much for your perseverance and ensuring I was a satisfied customer. More
I had an appointment for service but I was ignored for over 10 minutes. People walked by without asking if I had an appointment or even to say hello. It was as if I was invisible. When I drove off, the s over 10 minutes. People walked by without asking if I had an appointment or even to say hello. It was as if I was invisible. When I drove off, the service manager called to apologize. More
Service was completed in good time. Melissa, Erica, and Adam were very helpful in answering the few questions I still had remaining concerning operation of the vehicle. Melissa, Erica, and Adam were very helpful in answering the few questions I still had remaining concerning operation of the vehicle. More
The dealership handles the maintenance with excellence in every way. They check all the maintenance items, inform you of all the details, provide a quick turnaround, & makes u feel your automobile is running every way. They check all the maintenance items, inform you of all the details, provide a quick turnaround, & makes u feel your automobile is running well and is safe. Dennis does an excellent job. More