Sterling McCall Lexus Clear Lake

John was most helpful. Reported everything and provided a summary as well as recommendations for upcoming needs Reported everything and provided a summary as well as recommendations for upcoming needs More

Service was excellent. I was walking in and took care of my issues. Even fixed a loose screw. I was walking in and took care of my issues. Even fixed a loose screw. More

Always a pleasant experience when visiting for service. Facilities are clean and lots of seating. Facilities are clean and lots of seating. More

Clean nice waiting room with plenty of snacks and comfortable chairs. Did the service that was required and I got my car back in great shape. Kevin did an excellent job in explaining all that was don comfortable chairs. Did the service that was required and I got my car back in great shape. Kevin did an excellent job in explaining all that was done. Thank you!!! More

Gets you in quick and Is very clear about what they are doing for the service. John showed me how bad my tires were, which I appreciate. John Murphy was very nice and efficient. doing for the service. John showed me how bad my tires were, which I appreciate. John Murphy was very nice and efficient. More

Excellent service, professional service advisor, warm welcome and kept me advised and informed on the timing of completion of service. Assisted with my accessory purchase. And of course cleaned my vehi welcome and kept me advised and informed on the timing of completion of service. Assisted with my accessory purchase. And of course cleaned my vehicle. More

I took my 2023 Lexus SUV in for maintenance and a couple of questions .Kevin was OUTSTANDING!! He listened carefully and explained the format on the suv . Maintenance was prompt and vehicle looked beautifu of questions .Kevin was OUTSTANDING!! He listened carefully and explained the format on the suv . Maintenance was prompt and vehicle looked beautiful. I was extremely happy with the service . I will always ask for Kevin and drive the distance out of my way for the service . By the way Johanna or Joanna was my sales rep and she will forever be my sales rep. I could write a book about how wonderful she was but just trust me and ask for her Tell her the lady with the gold loafers recommended her ! You will thank me later. More

Friendly and accommodating service department. Gave frequent updates and comfortable waiting area. Snacks, tea and water all available. Gave frequent updates and comfortable waiting area. Snacks, tea and water all available. More

Work was done well and in a timely manner. The service advisor was knowledgeable about exactly what needed to be done. The service advisor was knowledgeable about exactly what needed to be done. More

Kept my appointment at the time I was scheduled. Estimated service was as quoted. Met my expectations 100%+ Estimated service was as quoted. Met my expectations 100%+ More