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Sterling McCall Lexus Clear Lake

Houston, TX

4.8
1,311 Reviews

18160 Gulf Freeway

Houston, TX

77546

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Showing 1,311 reviews

June 14, 2024

Top customer service dealership. Personnel dress appearance noticeably neat and clean. Dealership clean and orderly..notice how professional even the young lady cleaning restrooms. N More

by aaronsmithva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean
Jun 15, 2024 -

Sterling McCall Lexus Clear Lake responded

Hello, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 13, 2024

Make appointment easy, advisor is nice but it takes too long to finish the job. More

by Khn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Jun 13, 2024 -

Sterling McCall Lexus Clear Lake responded

Hello, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (281) 853-1400.

June 13, 2024

Ashley Robertson, the service representative was very helpful and kept me informed of the progress of the service s as they progressed. She and Sterling McCall Lexus have always treated us well anytime w More

by Carlos Garcia Jr.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Robertson
Jun 14, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi Carlos, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 13, 2024

Eye appealing from the front entrance to the service waiting area. Everyone was customer friendly. More

by Pat R
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rachel Rosen and Cheyenne Lay
Jun 14, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi Pat, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 12, 2024

Quick professional & reliable. Kevin in the service department, great customer service, meets everyone of my needs More

by Pumpn65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Martinez
Jun 14, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, thank you for your kind review; we are happy to pass along your comments to Kevin and the team here at Sterling McCall Lexus Clear Lake! Thank you, and have a fantastic day!

June 12, 2024

Service here was fast and pleasant. Kevin was extremely helpful and thorough. I will be coming back. More

by Kikamarie09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Jun 13, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Lexus Clear Lake! We are always more than happy to assist you if anything else comes up. Take care!

June 11, 2024

Kevin in service is awesome. Answers my questions and always addresses my concerns. Very professional. More

by karynedwards
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Jun 13, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Lexus Clear Lake! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 11, 2024

First time at the dealership. They were efficient and courteous. No issues at all, would recommend More

by Charlie2b2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Jun 13, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

June 11, 2024

Dennis Holmes always make me feel right at home when I bring my two cars in. He”s the reason I brag on how courteous and outgoing the service department is at Lexus. I wish everyone was of his caliber and More

by DerekLee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Holmes
Jun 13, 2024 -

Sterling McCall Lexus Clear Lake responded

Hello, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus Clear Lake. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 11, 2024

Quick. Straight and honest. Price is good with specials. Dennis was helpful and good guy. More

by emailquy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis
Jun 13, 2024 -

Sterling McCall Lexus Clear Lake responded

Hello, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus Clear Lake. Please let us know if there is anything else we can do for you; we are more than happy to help!

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