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Sterling McCall Lexus Clear Lake

Houston, TX

Overview
Reviews
Vehicles
4.8
1,195 Reviews
Call Dealership (281) 853-1400
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18160 Gulf Freeway

Houston, TX

77546

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Showing 1,195 reviews

April 07, 2024

The Lexus dealership has been great to work with mostly because of two associates. Jack on the sales team and Kevin on the service team. I’m actually impressed with how easy they’ve made it on me. More

by Rosacantu888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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Apr 11, 2024 -

Sterling McCall Lexus Clear Lake responded

It's fantastic to hear that you've had a great experience with Sterling McCall Lexus Clear Lake, thanks to Jack and Kevin! We're delighted that they've made the process easy and impressive for you. We're here to assist you in any way we can!

April 06, 2024

It is a very nice place and good service. The staff are very helpful too More

by LW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
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Apr 09, 2024 -

Sterling McCall Lexus Clear Lake responded

We are thrilled to hear that you had a good experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 05, 2024

Great service! Cordial , thorough inspection including video. Timely status and fast service. Great experience overall. More

by Monica G Davila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Schoenvogel
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Apr 09, 2024 -

Sterling McCall Lexus Clear Lake responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 05, 2024

Dennis is great. Appreciate the great service at Sterling McCall Lexus Clear Lake. Love my GX460. More

by Linda H.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis in Service
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Apr 09, 2024 -

Sterling McCall Lexus Clear Lake responded

It's fantastic to hear that you had a great experience and that Dennis provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 05, 2024

The service was prompt, and service personnel were polite and helpful. I have gone to this dealership for many years and have always been happy with their service. More

by darbarhome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edith
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Apr 10, 2024 -

Sterling McCall Lexus Clear Lake responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 05, 2024

Great customer service from Kevin Martinez. Kept me promptly advised on the status of my car More

by Marquez.m21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Martinez
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Apr 06, 2024 -

Sterling McCall Lexus Clear Lake responded

It's fantastic to hear that you had a great experience and that Kevin provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 04, 2024

I enjoy my car being serviced here ans the loaners that are offered but i wasn't impressed with my service advisor Elmer! Poor customer service. Lack of concern, ability to follow up with customer, follow More

by Payne
Recommend Dealer
Yes
Employees Worked With
Elmer
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Apr 12, 2024 -

Sterling McCall Lexus Clear Lake responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

April 03, 2024

Great staff at this location and exceptional customer service! I come here for all my service needs! More

by ahickenb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachery
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Apr 05, 2024 -

Sterling McCall Lexus Clear Lake responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 02, 2024

Quick and efficient service. Elmer very helpful and no waiting when checking in. Always enjoy complementary coffee More

by Molyabb123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elmer
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Apr 05, 2024 -

Sterling McCall Lexus Clear Lake responded

It's fantastic to hear that you had a quick and efficient experience and that Elmer provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 02, 2024

My visit to Sterling Mccall was a a very positive art of my day. The techs were very attentive and addressed all of my concerns. I highly recommend this dealership for services. More

by zeke_menchaca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Martinez
Report | Print
Apr 06, 2024 -

Sterling McCall Lexus Clear Lake responded

That's wonderful to hear! We're thrilled that you had a positive experience at Sterling McCall Lexus Clear Lake and that the technicians were attentive to your concerns. Thank you for recommending our dealership for services. We're here to help and ensure your satisfaction with our services!

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