Sterling McCall Lexus Clear Lake

Service person was excellent, very polite and fixed the problem. The car looked great after being cleaned too. problem. The car looked great after being cleaned too. More

Great Dealership, Sales agents and Staff. I recommend those who want to buy Lexus to come to this Dealership I recommend those who want to buy Lexus to come to this Dealership More

I am trying to buy a 2024 Lexus NX 450h+. They send me a link on a car they have coming in May or June 2024. It looked great and included in the price is a $7,500 manufacturer's discount, I t They send me a link on a car they have coming in May or June 2024. It looked great and included in the price is a $7,500 manufacturer's discount, I think it was based on it being a PHEV. I am getting ready to go forward and then they change the link target HTML content and remove the discount. I ask the salesperson, Amena Hye, and she says there never was a $7,500 discount. However, I had taken a screen print and proved it too her. So she no longer responds and the General Manager, Lyza Postell, says she will have a manager assign me a different sales person. In the meantime, poof, the $7,500 discount I was offered, has disappeared. Wow, what a way to run a business. More

Excellent customer service, they care about the comfort of the customer, efficient punctual and fast. of the customer, efficient punctual and fast. More

Advisor was very knowledgeable and courteous and answer of my questions, it took little longer than what I expected but overall was good. of my questions, it took little longer than what I expected but overall was good. More

I’ve been a customer at Sterling McCall Clear Lake Lexus for many years. They’ve performed all the services on my car and kept it in great condition. The dealership has undergone many changes but the level for many years. They’ve performed all the services on my car and kept it in great condition. The dealership has undergone many changes but the level of service has remained excellent. More

Dealership is clean and inviting. I was given an Uber ride to Baybrook Mall which is nice so that I would not need wait on my car. I received a call letting me know my car was ready a I was given an Uber ride to Baybrook Mall which is nice so that I would not need wait on my car. I received a call letting me know my car was ready and to let them know when I was ready to be picked up. Items that need improvement, an itemized list of what was done to my vehicle instead of a summary and a detailed wash on my vehicle instead of a rinse. My cars rims were not even touched and all the trim was still dirty. More

John was a big helper. He knows exactly what he was doing and explained the issues very clearly. He knows exactly what he was doing and explained the issues very clearly. More

Outstanding and superb, they really do care about customer service and they have it. There service beats any other dealers out there. customer service and they have it. There service beats any other dealers out there. More

Excellent customercservice. Very respectful And knowledgeable on the lexus Vehicle, Also it was quick and easy service today. Very respectful And knowledgeable on the lexus Vehicle, Also it was quick and easy service today. More