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Sterling McCall Lexus Clear Lake

Houston, TX

4.8
1,195 Reviews

18160 Gulf Freeway

Houston, TX

77546

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Showing 1,195 reviews

May 14, 2024

Always polite and professional. Very pleasant experience with knowledgeable employees. I will keep buying Lexus vehicles. More

by JeanneTexas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elmer
May 17, 2024 -

Sterling McCall Lexus Clear Lake responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 12, 2024

I have had a good experience in the three years I have done business with them. It is very easy to get an appointment. Everyone is very nice and so far the costs have been reasonable. More

by Happy customer
Recommend Dealer
Yes
Employees Worked With
De
May 15, 2024 -

Sterling McCall Lexus Clear Lake responded

We are delighted to know that your experience was good! Ensuring your satisfaction is our top priority, and we value your business. We eagerly anticipate the opportunity to serve you again in the future.

May 12, 2024

I am feeling more positive about this dealership. I was so very impressed when I bought my last Lexus in approximately 2012 that I knew I wanted another one. After the car washes stopped and the cust More

by MBeeson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
May 16, 2024 -

Sterling McCall Lexus Clear Lake responded

It's great to hear that your recent experience with Kevin at the dealership has renewed your appreciation for us! It's important to feel valued and special as a customer, and it sounds like both Tony and Kevin have made that effort with you. Thank you for choosing us!

May 12, 2024

Excellent service, very satiafied friendly , courteous and professional staff , specially salesman Daniel Smith and finance peraon More

by Marilydia.doblado
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Smith
May 16, 2024 -

Sterling McCall Lexus Clear Lake responded

Congratulations on your new vehicle! We're thrilled that Daniel provided you with an excellent sales experience. Your satisfaction is our ultimate goal, and we eagerly anticipate assisting you in the future.

May 10, 2024

Glenn is the best car salesman I have ever encountered. He gave us a very thorough experience from ordering to delivering. More

by Jason Shi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Glenn
May 14, 2024 -

Sterling McCall Lexus Clear Lake responded

Congratulations on your new vehicle! We're thrilled that Glen provided you with the best sales experience. Your satisfaction is our ultimate goal, and we eagerly anticipate assisting you in the future.

May 06, 2024

Had my car serviced for the 5,000 mile tune up. They found my tire was in need of repair (which was under warranty). They said it would be two hours. Four hours later, they returned my vehicl More

by paulwespinosa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Elmer
May 07, 2024 -

Sterling McCall Lexus Clear Lake responded

We truly value your business and thank you for bringing this to my attention. Please contact me directly at jrodriguez1@Sterlingmccalllexusclearlake.com. I would like an opportunity to fix this and to know more about your experience. I look forward to speaking with you. Jesse Rodriguez, Service Director

May 03, 2024

The service department was amazing. Got my car in and diagnosed quickly and offered a loaner car. Dennis was so helpful and I will be asking for him now for all my needs. More

by lcreasoner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis
May 07, 2024 -

Sterling McCall Lexus Clear Lake responded

We're delighted to learn about your amazing experience and the helpful assistance provided by Dennis! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 01, 2024

I loved this dealer, the cars are of excellent quality and the seller assisted us and explained everything very clearly and helped us choose very kindly. More

by margiss_317
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Irving Orellana
May 04, 2024 -

Sterling McCall Lexus Clear Lake responded

Congratulations on your new vehicle! We're thrilled to have delivered an exceptional sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.

May 01, 2024

Excellent and timely service. We were able to negotiate and close the deal in a single day and my time in dealership to sign documents and pickup the vehicle were minimal. More

by jerry.dilliard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Audrey Mickens
May 04, 2024 -

Sterling McCall Lexus Clear Lake responded

Congratulations on your new vehicle! We're thrilled to have delivered an exceptional sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.

April 29, 2024

They have made it a very comfortable place to wait for your service and everyone is so kind asking if they can help you in anyway it’s just a pleasant place to stay More

by Nanabay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis
May 02, 2024 -

Sterling McCall Lexus Clear Lake responded

It’s great to hear that our dealership made waiting for service comfortable and that the staff was so helpful and kind. Thank you for choosing us!

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