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Sterling McCall Lexus Clear Lake

Houston, TX

Overview
Reviews
Vehicles
4.8
1,001 Reviews
Call Dealership (281) 853-1400
View Awards

18160 Gulf Freeway

Houston, TX

77546

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Showing 1,001 reviews

October 28, 2024

David in service took great care of what was actually required and accommodating. Wonder Customer service!!! More

by janellealfaro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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Nov 01, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 27, 2024

My new service advisor Patrick Schoenvogel was exceptional. He was professional, knowledgeable, and had great customer service. He possesses the best customer service I have seen in quite some t More

by Robynne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Schoenvogel and Marty (handles the Lexus tires)
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Oct 27, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Lexus Clear Lake! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 27, 2024

Wonderful experience at this dealership. Ashley was extremely professional and accommodating. I would highly recommend her as a service advisor. More

by Jordan.laborie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Report | Print
Oct 31, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi Jordan, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 27, 2024

Great and fast service. My service advisor Valerie was very friendly and professional. Highly recommend!! More

by Aroojkh1986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valeria
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Nov 01, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

October 26, 2024

David always goes above and beyond. He truly takes pride in his work and always takes excellent care of us! More

by lauraloubell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David W
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Oct 27, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Lexus Clear Lake! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 26, 2024

Everyone is very professional and nice, my sales lady takes care of me I have purchased two vehicles and was very pleased with the outcome. More

by Vivian Adams
Recommend Dealer
Yes
Employees Worked With
Audrey Mic
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Oct 27, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi Vivian, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 26, 2024

The employees in the service area was very helpful, nice and very knowledgeable. I really appreciate the dealership providing transportation to and from the dealership. More

by tmarie3804
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martinez
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Oct 27, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

October 24, 2024

Nice place but wait time is too long. The service people are curious and helpful. More

by Ron
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Wurman
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Oct 25, 2024 -

Sterling McCall Lexus Clear Lake responded

Hello Ron, thank you; we appreciate your feedback! If you'd be willing to provide more feedback, please reach out to us at (281) 853-1400 so we can assist you further.

October 24, 2024

My experience all around was very positive from the moment I called to speak to a salesperson up until the moment I purchased my new car. Everyone was so helpful and kind. I left feeling very happy wit More

by mvoorhee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fizza
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Oct 26, 2024 -

Sterling McCall Lexus Clear Lake responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

October 23, 2024

Great customer service! Team is very flexible and are willing to adjust according to the customers needs. More

by Theresita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
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Oct 25, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi Theresita, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

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