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Sterling McCall Lexus Clear Lake

Houston, TX

4.8
1,197 Reviews

18160 Gulf Freeway

Houston, TX

77546

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Showing 1,197 reviews

June 06, 2024

Gets you in quick and Is very clear about what they are doing for the service. John showed me how bad my tires were, which I appreciate. John Murphy was very nice and efficient. More

by Stuart8406
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Murphy
Jun 08, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus Clear Lake. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 06, 2024

Excellent service, professional service advisor, warm welcome and kept me advised and informed on the timing of completion of service. Assisted with my accessory purchase. And of course cleaned my vehi More

by hunnybunny1128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Martinez
Jun 08, 2024 -

Sterling McCall Lexus Clear Lake responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 06, 2024

I took my 2023 Lexus SUV in for maintenance and a couple of questions .Kevin was OUTSTANDING!! He listened carefully and explained the format on the suv . Maintenance was prompt and vehicle looked beautifu More

by Pam H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales Johanna and maintenance KEVEN
Jun 08, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi Pam, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus Clear Lake. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 06, 2024

Friendly and accommodating service department. Gave frequent updates and comfortable waiting area. Snacks, tea and water all available. More

by bonniesmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley and Dean
Jun 08, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, thank you for taking the time to leave a review for us at Sterling McCall Lexus Clear Lake. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 06, 2024

Work was done well and in a timely manner. The service advisor was knowledgeable about exactly what needed to be done. More

by LCALP1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Martinez
Jun 08, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 05, 2024

Patrick and the service team are top notch! Vehicle came back from service showroom ready! More

by Ross lebeau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick, david
Jun 07, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi Ross, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 05, 2024

Kept my appointment at the time I was scheduled. Estimated service was as quoted. Met my expectations 100%+ More

by Major Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Murphy
Jun 07, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

June 04, 2024

In and out within 2 hours with new car. Couldn’t be happier with the purchase or the sales team. More

by Dcbrasher
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christel
Jun 07, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 03, 2024

Fantastic experience! Patrick was the best, very professional and personable. I will be a regular customer! More

by Sharjobe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Jun 04, 2024 -

Sterling McCall Lexus Clear Lake responded

Thank you for your kind words for our staff, we appreciate it!

June 03, 2024

Easy, honest, and helpful. Irving was fantastic help and let me know everything I needed to know about the car I was purchasing. More

by atcu2008
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Irving
Jun 05, 2024 -

Sterling McCall Lexus Clear Lake responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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