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Sterling McCall Lexus Clear Lake

Houston, TX

Overview
Reviews
Vehicles
4.8
1,317 Reviews
Call Dealership (281) 853-1400
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18160 Gulf Freeway

Houston, TX

77546

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Showing 1,317 reviews

September 05, 2024

I received excellent customer service from start to finish! Ashley is great and provided personalized service! More

by Nitjoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
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Sep 07, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 05, 2024

The service department is fantastic and specifically Phil who was very professional and helpful. He explained everything that would be done on the vehicle in detail. The work was done quickly and my car was More

by singrando
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil
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Sep 08, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi Singrando, we're happy to hear you had such a positive experience with Phil! Feel free to reach out to us if you need anything. Have a wonderful day.

September 05, 2024

Phil did a great job as service rep and it’s good to have him back at the service department! More

by Dlturner0314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil
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Sep 08, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, we're happy to hear you had such a positive experience with Phil! Feel free to reach out to us if you need anything. Have a wonderful day.

September 04, 2024

I didn’t have an appointment but the dealership was able to squeeze me in right away. Ended up not getting my car back for 4 days because of the busy weekend and holiday. The service advisor was courteous a More

by BT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryant (Phil) Lambert
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Sep 07, 2024 -

Sterling McCall Lexus Clear Lake responded

We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 04, 2024

The service manager Patrick is the reason we keep coming back. The best service department experience ever. More

by rwilliams2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
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Sep 07, 2024 -

Sterling McCall Lexus Clear Lake responded

Thank you so much for the positive review! Thank you, and have a fantastic day!

September 04, 2024

Erika did a super job, veryy efficient and quick check in. Super job by service technicians as well with multiple service needs for my beautiful 2010 IS 250C! More

by R Rushing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika in service dept Sterling McCall Lexus Clear Lake TX
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Sep 07, 2024 -

Sterling McCall Lexus Clear Lake responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

September 02, 2024

Excellent! My “handler” was Dennis Holmes an Army Veteran! He seemed professional, courteous, and trustworthy! More

by Margaret
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tallen , Dennis
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Sep 06, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi Margaret, we're happy you found our staff to be supportive during your experience here at Sterling McCall Lexus Clear Lake. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 02, 2024

The moment that I arrived I was treated like royalty . Kevin was an excellent person taking care of my car I was very pleased More

by karlamom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Rodriguez
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Sep 06, 2024 -

Sterling McCall Lexus Clear Lake responded

Hello, we're happy you found our staff to be supportive during your experience here at Sterling McCall Lexus Clear Lake. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 02, 2024

John keep me updated by email and cell great service. .walked me to my car and opened the door. More

by brendajanselmo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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Sep 06, 2024 -

Sterling McCall Lexus Clear Lake responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 01, 2024

Superior service! I brought my car in for its first service at 5k miles. Kevin Martinez was amazing. He took the time to answer all my questions and went above and bey More

by JBratlie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Martinez
Report | Print
Sep 06, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

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