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Sterling McCall Lexus Clear Lake

Houston, TX

Overview
Reviews
Vehicles
4.8
1,317 Reviews
Call Dealership (281) 853-1400
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18160 Gulf Freeway

Houston, TX

77546

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Showing 1,317 reviews

September 10, 2024

I stayed waiting for the oil change and it was ok take little longer than expected and never wash my car or vacuum as usual when I do an oil change More

by magedangly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Robertson
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Sep 13, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

September 10, 2024

Got in at scheduled time. Wait time was 4 hours (new battery and rear brakes). The representative called me about choices to choose if I wanted more than the battery. I chose More

by edmckinney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Young lady with red hair
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Sep 13, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi Edmckinney, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 10, 2024

Excellent service. Highly recommend having your Lexus serviced here. Customer service was some of the best ever. More

by omondragon14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Sep 13, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 09, 2024

It was an amazing experience. I had issue with tire, which was resolved very fast. More

by Ruslan Baiazitov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika Pressley
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Sep 11, 2024 -

Sterling McCall Lexus Clear Lake responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 08, 2024

Awesome service nice friendly people would highly recommend to anyone looking to purchase a vehicle More

by toywil3007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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Sep 09, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

September 07, 2024

Phil was very helpful and worked with me to help keep costs down. Very professional. More

by DDilling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Lampert
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Sep 09, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, we're happy you found Phil to be so supportive during your experience here at Sterling McCall Lexus Clear Lake. Please let us know if there is anything else we can do for you; we are more than happy to help!

September 07, 2024

The service advisor was extremely helpful and responsive. Help out with what is needed to be done with my vehicle. More

by Dtsai5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Holmes
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Sep 07, 2024 -

Dtsai5 responded

Dennis Holmes Was extremely helpful and took careful of me during this service.

September 06, 2024

It was a very pleasant experience at the dealership. Service rep was very knowledgeable and experience. Took care of my needs got me on my way. More

by C.D.H.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica
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Sep 09, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

September 06, 2024

Dean Levi’s was exceptionally helpful to me. I love the ambiance at Lexus. And my car was so pretty and clean. It made me happy. More

by tangedahl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Levos, Phil Lambert
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Sep 07, 2024 -

Sterling McCall Lexus Clear Lake responded

Hello, we're happy you found our staff to be helpful during your experience here at Sterling McCall Lexus Clear Lake. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 06, 2024

Very professional and friendly Kept updated while waiting Explanation on services required in future about new tires More

by Lovely
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Report | Print
Sep 07, 2024 -

Sterling McCall Lexus Clear Lake responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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