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Sterling McCall Lexus Clear Lake

Houston, TX

4.8
1,317 Reviews

18160 Gulf Freeway

Houston, TX

77546

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Showing 1,317 reviews

September 18, 2024

Prompt service that goes the extra mile to solve my car’s problem efficiently. Thank you, Erika! More

by amsrodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika
Sep 21, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus Clear Lake. Please let us know if there is anything else we can do for you; we are more than happy to help!

September 17, 2024

Very professional. Ashley was a gem taking care of issues I had. Provided loaner car for 4 days More

by grayson_randy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Sep 21, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Lexus Clear Lake! We are always more than happy to assist you if anything else comes up. Take care!

September 16, 2024

Very clean facility and courteous employees . Phil Lambert our service advisor was excellent on explaining what was needed for our 20,000 mile check up. More

by Michael.d.camp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Lambert
Sep 20, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 13, 2024

Alberto our salesman was professional and very patient throughout the whole process. I would say he is the best salesman in this dealership. More

by Rajime101
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alberto
Sep 15, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, thanks for your praise and kind comments about Alberto. We sincerely thank you for the positive review, and look forward to seeing you again soon!

September 12, 2024

Quick and easy. Erika very helpful and polite. Thank you for your service. It was a pleasant wait in the waiting room More

by Mmcnatt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika Presley
Sep 15, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, thank you for your kind review; we are happy to pass along your comments to Erika here at Sterling McCall Lexus Clear Lake! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 12, 2024

As always, Patrick and his team did a wonderful job as always, service is always done right! More

by marcus.ricardo.reid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Sep 14, 2024 -

Sterling McCall Lexus Clear Lake responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Lexus Clear Lake! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 12, 2024

Great service! I didn’t wait long and I wasn’t offered anything that wasn’t needed. More

by T b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Holmes
Sep 15, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 11, 2024

Service was efficient and timely. Representative Dean was pleasant and professional. No problems. Service is always expensive. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean
Sep 14, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 10, 2024

Prompt, courteous, knowledgeable and always attentive to the customer. They become customer advocates by good questions and listening! More

by jayvee51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean
Sep 11, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 10, 2024

Service advisor was very helpful, clean waiting area with snacks and car wash. Great all around. More

by Trod035216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Holmes
Sep 13, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus Clear Lake. Please don't hesitate to reach out if there's anything additional we can do for you.

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