Sterling McCall Lexus Clear Lake

My experience at this dealership was very good. . Everyone was kind and helpful. They went above and beyond to make sure I had a great experience. I would recommend them to anyone. . Everyone was kind and helpful. They went above and beyond to make sure I had a great experience. I would recommend them to anyone. More

The service department went above and beyond to repair my vehicle. They took it in on a Saturday morning and we're done by noon. All under warranty. So professional. Lexus customer for life! vehicle. They took it in on a Saturday morning and we're done by noon. All under warranty. So professional. Lexus customer for life! More

Scheduling department needs help. When calling one location to schedule maintenance you are sent to a call center. Unless you are aware there are multiple dealerships you may end up When calling one location to schedule maintenance you are sent to a call center. Unless you are aware there are multiple dealerships you may end up with an appointment anywhere. More

They didn’t change the engine oil and car is not doing smooth as it should do after the maintenance. Where I had 2 complimentary services yet. smooth as it should do after the maintenance. Where I had 2 complimentary services yet. More

I Love my 2015 Sterling McCall Lexus and I'm so pleased with regular Sterling McCall services with regular Sterling McCall services More

I recently took my car for service, and I couldn't be more pleased with the experience. From the moment I arrived, the staff was friendly and professional. The service advisor took the time to listen to more pleased with the experience. From the moment I arrived, the staff was friendly and professional. The service advisor took the time to listen to my concerns and thoroughly explained the service process and estimated costs. The waiting area was clean and comfortable, with complimentary refreshments and Wi-Fi, making the wait much more enjoyable. The service itself was completed promptly, and I appreciated the frequent updates on the status of my vehicle. More

Good service I think it's a bit expensive and maintenance takes a long time need to improve. takes a long time need to improve. More

The man receiving the clients was professional. .the mechanic fixing the car did a poor job. .the mechanic fixing the car did a poor job. More

Fast and courteous service. Very accommodating and flexible. We didn’t have an appointment due to a misunderstanding yet the service department squeezed us in anyway. Thanks Very accommodating and flexible. We didn’t have an appointment due to a misunderstanding yet the service department squeezed us in anyway. Thanks again for an awesome experience. More

From start to finish the experience at Sterling Lexus is top shelf! The drive through to drive out was without a hitch and I even got a discount and a free car wash! Thanks Dr Jesus Yañez top shelf! The drive through to drive out was without a hitch and I even got a discount and a free car wash! Thanks Dr Jesus Yañez More