
Sterling McCall Lexus Clear Lake
Houston, TX
Filter Reviews by Keyword
By Type
Showing 1,317 reviews
Ashley is very good dealing with customer. But mechanic messed up oil change; spilled around and smell tire burnt like and noticed smoke as well But mechanic messed up oil change; spilled around and smell tire burnt like and noticed smoke as well More
Went in for routine maintenance and inquiry for noise coming from engine. They were quick to diagnose noise (water pump). They quickly arranged for a loaner vehicle and made arrangements for the repair coming from engine. They were quick to diagnose noise (water pump). They quickly arranged for a loaner vehicle and made arrangements for the repair. My service advisor Dennis coordinated the repair and maintenance and applied and confirmed the repair was covered under my extended warranty! Couldn’t be happier! In and out in 3 days! Sterling McCall Lexus staff is the best! More
The service department is great. They always take care of me, send pictures if recommending service, and are not pushy. All the service technicians we have delt with have been grea They always take care of me, send pictures if recommending service, and are not pushy. All the service technicians we have delt with have been great to work with. More
Dealership is close and overall usually a good experience.I usually stay at dealership while being serviced.Sometimes a little long on wait.Waiting room convenient and has drinks and snacks and wa experience.I usually stay at dealership while being serviced.Sometimes a little long on wait.Waiting room convenient and has drinks and snacks and water and of course coffee.I did think charge for service a little pricey.This is my fourth vehicle purchased at this location. More