Back

Sterling McCall Lexus Clear Lake

Houston, TX

4.8
1,199 Reviews

18160 Gulf Freeway

Houston, TX

77546

Directions

By Type

Showing 1,200 reviews

July 19, 2024

Great customer service, never disappointed. I came in this time without an appointment, and the process was so smooth and fast. First time going with out an appointment and I was impressed. More

by Jonatan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elmer Agosto
Jul 20, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi Jonatan, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 19, 2024

I've never had a bad experience. Kevin handled everything wonderfully. Will continue to visit. More

by shoemaker1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Jul 21, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Lexus Clear Lake! We look forward to your next visit! Take care!

July 19, 2024

We had an overall pleasant experience buying our new car. No pressure from our salesperson Crystal. She was great! Very knowledgeable and helpful. She answered all of questions and concerns. More

by debbiewhit
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Crystal Riles
Jul 20, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, we're happy to hear you had such a positive experience with Crystal! Feel free to reach out to us if you need anything. Have a wonderful day.

July 17, 2024

Great dealership and quick service. Did everything they said with professionalism and class. Highly recommend them. More

by brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Murphy
Jul 19, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

July 17, 2024

Very good the salesman Alberto Salazar very good and honest thanks and the dealer very good More

by Felix alba
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alberto salazar
Jul 19, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

Jul 19, 2024 -

Felix alba responded

And the lady of finance very nice Thanks

July 17, 2024

My family and I have been loyal customers of this dealership for many years, having purchased a total of 7 new vehicles from them. Not once have we ever considered going anywhere else. The customer s More

by etordogne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Schoenvogel
Jul 17, 2024 -

Sterling McCall Lexus Clear Lake responded

Hello, thank you; we appreciate your feedback! We look forward to your next visit! Take care!

July 16, 2024

Great Experience and I was attended very well by Mr Martinez. I will be coming back More

by Adexcantu9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martinez, Kevin
Jul 17, 2024 -

Sterling McCall Lexus Clear Lake responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

July 16, 2024

Friendly staff, not only the services advisor, but also all the staff I have met are nice; nice facilities, good services, definitely will recommend to others. More

by zhuangjie73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alice
Jul 17, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

July 15, 2024

My battery went bad last week and was giving me problems when I start my car. So, I immediately came in without an appointment and told them about the issue I had and since my car is still under warranty it More

by Thi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot her name
Jul 17, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 15, 2024

You pay a premium price but you are treated that way also. Greeted promptly. Service advisor listens to what you need. Best part they do not try to sell you anything you don’t want. Garage is extremely More

by hcfcoach54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alice Parnell
Jul 17, 2024 -

Sterling McCall Lexus Clear Lake responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!

...
44
...