Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Sterling McCall Lexus Clear Lake

Houston, TX

Overview
Reviews
Vehicles
4.8
1,200 Reviews
Call Dealership (281) 853-1400
View Awards

18160 Gulf Freeway

Houston, TX

77546

Directions

By Type

Showing 1,200 reviews

August 03, 2024

Great service and our salesman was amazing he went above and beyond highly recommend 10/10 More

by Seebergerchristie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alberto
Report | Print
Aug 07, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 03, 2024

Sales and service employees are great but since Sterling McCall took over management, customer services, perks, and the over all feel of the place is less about a luxury or semi luxury brand and more about More

by LMW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Murphy, Phil with loaner cars
Report | Print
Aug 07, 2024 -

Sterling McCall Lexus Clear Lake responded

LMW, I apologize that we are not meeting your expectations. Can you please contact me so I can make this right? I cannot find your name in our database; I would appreciate hearing back from you via the email below. Robert Torres General Sales Manager rtorres@Sterlingmccalllexusclearlake.com

August 02, 2024

Ashley Robertson is the best service consultant. She was very knowledgeable and helpful . I’ll ask for her next time More

by Bollsbdb3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Robertson
Report | Print
Aug 04, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, thanks for your praise and kind comments about Ashley. We do hope we can be of assistance in the future. Take care!

August 01, 2024

Erica Presley got me immediately scheduled for my brake job and they had the job done in no time. Great job. More

by Sherry C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Presley
Report | Print
Aug 02, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi Sherry, thank you for your kind review; we are happy to pass along your comments to Erica Presley here at Sterling McCall Lexus Clear Lake! Feel free to reach out to us if you need anything. Have a wonderful day.

July 31, 2024

accommodated with appointment even without scheduled appointment due to failed bridge club partner’s arrival. He listened to my frustration; provided options for today or tomorrow & if today, possible t More

by sscook2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Schoenvogel
Report | Print
Aug 02, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 27, 2024

I worked with Mr. Brain Emirler who was just great! Throughout the whole two-month process. More

by Broussard.tatyania
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr.Brain Emirler
Report | Print
Jul 29, 2024 -

Sterling McCall Lexus Clear Lake responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 27, 2024

Top notch customer service and product! Thank you Melissa, Liza and Ronnie for getting us into our fantastic new vehicle! Highly recommend! More

by Carat253
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Liza, Melissa, Ronnie
Report | Print
Jul 27, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, thank you for your kind review; we are happy to pass along your comments to Melissa, Liza and Ronnie here at Sterling McCall Lexus Clear Lake! If you have any further questions, please give us a call. We're always happy to help!

July 27, 2024

Many personable employees are here. My time is important to them and I appreciate that it is More

by brendak1010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean, Audrey
Report | Print
Jul 29, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 26, 2024

Always great service , Erica has always been helpful , professional and kind . Always appreciate SM prompt accommodating service . More

by DC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica
Report | Print
Jul 27, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Lexus Clear Lake! We are always more than happy to assist you if anything else comes up. Take care!

July 26, 2024

Easy in and out, no waiting and always prompt service. Service advisor always discusses what is necessary. More

by christine7172
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Levos
Report | Print
Jul 27, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

1
...
41
42
43
...
120