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Sterling McCall Lexus Clear Lake

Houston, TX

Overview
Reviews
Vehicles
4.8
1,178 Reviews
Call Dealership (281) 853-1400
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18160 Gulf Freeway

Houston, TX

77546

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Showing 1,178 reviews

January 20, 2025

The dealership always gives good service . The associates are helpful. The service department provides accurate estimates for wait time when my car is in for scheduled maintenance. More

by angelrn2326
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Martinez
Report | Print
Jan 22, 2025 -

Sterling McCall Lexus Clear Lake responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 19, 2025

Good service friendly and knowledgeable staff should have snacks again none the last time I went More

by Jamarkee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Report | Print
Jan 21, 2025 -

Sterling McCall Lexus Clear Lake responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

January 18, 2025

This dealership provides friendly no hassle customer service and support. They make you feel valued as a customer! More

by Kimberly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Steele
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Jan 20, 2025 -

Sterling McCall Lexus Clear Lake responded

Hello Kimberly, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 18, 2025

Patrick at Sterling McCalls Lexus has been my service manager for over 10 years now. He is amazing in going the extra mile to make sure my SUV(s) are always in perfect repair. Would never shop anyplace More

by midge1004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Schoenvogel.
Report | Print
Jan 20, 2025 -

Sterling McCall Lexus Clear Lake responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 18, 2025

30k service maintenance on my Lexus. Valeria was great. Complimentary Uber shuttle was a plus. More

by Vero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valeria
Report | Print
Jan 20, 2025 -

Sterling McCall Lexus Clear Lake responded

Hi, your satisfaction is our top priority. We are always more than happy to assist you if anything else comes up. Take care!

January 17, 2025

Appointment easy to make and at convenient time. Service advisor knowledgeable and professional. Service completed in timely manner. More

by alhelms41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis
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Jan 20, 2025 -

Sterling McCall Lexus Clear Lake responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

January 17, 2025

This dealership was recommended to me by my brother and co worker. Clean and friendly, More

by Lois
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JACK WAY
Report | Print
Jan 20, 2025 -

Sterling McCall Lexus Clear Lake responded

Hello Lois, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

January 17, 2025

Kind helpful listen to my needs. I would recommend my family an friends to this Dealership More

by nancy-3309
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Hendricks an Nicholas Kimble
Report | Print
Jan 20, 2025 -

Sterling McCall Lexus Clear Lake responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

January 16, 2025

My service adviser, Juan Martinez, made my experience having my car serviced today very pleasant. Explained the future work that I needed in detail. Will definitely return using Juan as my service c More

by Linda Jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service contact Johnny Martinez
Report | Print
Jan 20, 2025 -

Sterling McCall Lexus Clear Lake responded

Linda, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus Clear Lake. Please don't hesitate to reach out if there's anything additional we can do for you.

January 16, 2025

I have purchased mini Lexus in the past and I’ve always use this dealer. They are very professional. Their service is complete and expensive. The service advisor, Patrick, is excellent and thorough. More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Schoenvogel
Report | Print
Jan 17, 2025 -

Sterling McCall Lexus Clear Lake responded

Hi Bill, thank you for your kind review; we are happy to pass along your comments to Patrick here at Sterling McCall Lexus Clear Lake! Please let us know if there is anything else we can do for you; we are more than happy to help!

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