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Sterling McCall Lexus Clear Lake

Houston, TX

Overview
Reviews
Vehicles
4.8
1,000 Reviews
Call Dealership (281) 853-1400
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18160 Gulf Freeway

Houston, TX

77546

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Showing 1,001 reviews

October 31, 2024

Polite and courteous . Competent technical support. Sparse but adequate waiting facility. Good progress updates on vehicle. More

by noel_
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Unknown
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Nov 02, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 31, 2024

Clean and organized, excellent service. I love how the mechanical and the service man take care of my car. More

by Chloetran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lambert Phil O
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Nov 02, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi Chloetran, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 30, 2024

I had great service. The Service Advisor David Wurman was very helpful in getting me great service More

by Hypolich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Wurman
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Nov 01, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, thank you for your kind review; we are happy to pass along your comments to David here at Sterling McCall Lexus Clear Lake! We look forward to your next visit! Take care!

October 30, 2024

People were polite, took care of my needs immediately apologize for any shortcomings satisfied completely More

by Brody’s Ride
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Nov 02, 2024 -

Sterling McCall Lexus Clear Lake responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 30, 2024

We tried 3 times to get a sales agent to take us seriously. Crystle Riles was the charm in the third try! More

by georgiana.nelsen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Crystle, Cheyanne and Lesley perez
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Nov 02, 2024 -

Sterling McCall Lexus Clear Lake responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 30, 2024

This dealership is clean and efficient. I like that I can track my status on my phone. More

by ericka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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Nov 02, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi Ericka, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 30, 2024

Staf are very accommodating, hospitable and professional. John help as a lot in ease and fast transaction. They handle my car really well. More

by Ren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John ( service dept)
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Nov 02, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi Ren, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 29, 2024

Just bought my car went for my 30 day checkup never owned a lexus and John murphy did an amazing job, very profesional, explained everything, and very kind!! He made my experience top notch ! would recommend More

by Valeria82215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
john murphy in service, Leslie perez in finance and danny sales guy
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Nov 01, 2024 -

Valeria82215 responded

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Nov 01, 2024 -

Valeria82215 responded

john murphy amazing job

October 29, 2024

Friendly, very professional, excellent customer service, and has good attitude towards all the customers. Was very accommodated with my car and will to help in any way. More

by Kim nguyen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Audrey and Ms. Webster
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Nov 01, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 28, 2024

They got right on my vehicle. Let me know what was happening during the process very efficient. More

by vicfitz3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick S.
Report | Print
Nov 01, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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