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Sterling McCall Lexus Clear Lake

Houston, TX

Overview
Reviews
Vehicles
4.8
1,311 Reviews
Call Dealership (281) 853-1400
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18160 Gulf Freeway

Houston, TX

77546

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Showing 1,311 reviews

November 06, 2024

Dennis at the service department provided excellent service when taking my car to be serviced. The entire department was friendly and courteous. Patrick was also awesome when having questions regarding More

by viviann60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Holmes
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Nov 09, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Lexus Clear Lake! We hope you have a great day!

November 06, 2024

Phil in service & Christian in loaner cars were amazing and so very helpful . First time visiting the dealership and they made my experience so much better More

by katkaching05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil and Christian
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Nov 09, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Lexus Clear Lake! We hope you have a great day!

November 05, 2024

Another perfect visit to Sterling McCall Lexus Clear Lake! I went in for the 30k mile service and I was out in less than two hours! The staff was professional as always! Thanks Patrick for the great More

by LexusAggie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Report | Print
Nov 09, 2024 -

Sterling McCall Lexus Clear Lake responded

Hello, thank you for your kind review; we are happy to pass along your comments to Patrick here at Sterling McCall Lexus Clear Lake! We are always more than happy to assist you if anything else comes up. Take care!

November 05, 2024

Very satisfactory, courteous, and timely. I didn’t have to wait too long. The car was cleaned and washed. More

by Kadk10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Holmes
Report | Print
Nov 07, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 05, 2024

Dealership sucks but Tim is a nice guy I like him. Had a bad experience when buying my car but the service employees are nice More

by Mt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
Report | Print
Nov 07, 2024 -

Sterling McCall Lexus Clear Lake responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

November 04, 2024

Everyone was very nice and professional. Love the updates of the progress of my car. More

by ms_karla226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Report | Print
Nov 06, 2024 -

Sterling McCall Lexus Clear Lake responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 04, 2024

The people who work there are always friendly & helpful. The service is prompt z and efficient. More

by annbrannen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Hendricks
Report | Print
Nov 06, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, thank you for your kind words and this wonderful review! We hope you have a great day!

November 03, 2024

I always have a good experience when I visit Sterling McCall Lexus. I highly recommend the service department. More

by LisabrooksSLP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Schoenvogel
Report | Print
Nov 05, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 03, 2024

The service was great! The representative explained everything very well. It was in and out quickly More

by Mgher110603
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Report | Print
Nov 05, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 02, 2024

Patrick Schoenvogel is awesome and always takes great care of me. The service crew did a great job. Thank you. More

by Peggy Rapp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Schoenvogal
Report | Print
Nov 04, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi Peggy, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Lexus Clear Lake! Please let us know if there is anything else we can do for you; we are more than happy to help!

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