
Sterling McCall Lexus Clear Lake
Houston, TX
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Incredible service and staff! David took the time to explain everything clearly. The service was completed faster than expected, and they kept me updated throughout the process. David took the time to explain everything clearly. The service was completed faster than expected, and they kept me updated throughout the process. It’s clear that Lexus genuinely cares about their customers and the quality of their work. More
About one minute after I arrived at the service department someone came and confirmed my appointment and told me that my agent would be with me shortly.The agent arrived,got some information and wa department someone came and confirmed my appointment and told me that my agent would be with me shortly.The agent arrived,got some information and walked around the vehicle and took pictures and checked my tires. He asked if I was going to wait for the car or if I had a ride then he said he would call or text me when the vehicle was ready,it was a smooth process. More
I experienced outstanding customer service. Everyone that I came into contact with, from Dean the service writer, Christian who arranged the ride share, through the cashier, all made me feel li Everyone that I came into contact with, from Dean the service writer, Christian who arranged the ride share, through the cashier, all made me feel like taking care of my needs/concerns was the most important thing to them in that moment. More
The service department representatives are always courteous and attentive to the customer. This is my second vehicle with this dealership and I am very pleased. courteous and attentive to the customer. This is my second vehicle with this dealership and I am very pleased. More
Sterling McCall Lexus Clear Lake have the best service department. Dennis H. is the man! I always booked my car service with Dennis. I know he will provide the proper care that my car needs. department. Dennis H. is the man! I always booked my car service with Dennis. I know he will provide the proper care that my car needs. More