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Sterling McCall Lexus Clear Lake

Houston, TX

4.8
1,311 Reviews

18160 Gulf Freeway

Houston, TX

77546

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Showing 1,311 reviews

November 19, 2024

My Lexus service representative Dennis went out of his way for me. My Father passed More

by Sahagman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Holmes
Nov 21, 2024 -

Sterling McCall Lexus Clear Lake responded

Hello, we're happy you found Dennis to be so supportive during your experience here at Sterling McCall Lexus Clear Lake. Feel free to reach out to us if you need anything. Have a wonderful day.

November 18, 2024

Incredible service and staff! David took the time to explain everything clearly. The service was completed faster than expected, and they kept me updated throughout the process. More

by MBajrami
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Martinez and David Wurman
Nov 21, 2024 -

Sterling McCall Lexus Clear Lake responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 18, 2024

Excellent , courteous , prompt service provided . Service Advisor Tim Day was very helpful and kept me informed on the service status. More

by navalaranke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Day
Nov 21, 2024 -

Sterling McCall Lexus Clear Lake responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 18, 2024

About one minute after I arrived at the service department someone came and confirmed my appointment and told me that my agent would be with me shortly.The agent arrived,got some information and wa More

by hernandezruben984@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Nov 19, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 17, 2024

Everytime I go to the dealership, it's always busy with people. The employees always acknowledge you!!! More

by Lucille Wilbur
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Forshey
Nov 19, 2024 -

Sterling McCall Lexus Clear Lake responded

Hello Lucille, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

November 17, 2024

I love the way they work, great customer service, friendly and professional, specifically my assistance More

by Chicuongusa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Nov 19, 2024 -

Sterling McCall Lexus Clear Lake responded

Hello, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

November 16, 2024

I experienced outstanding customer service. Everyone that I came into contact with, from Dean the service writer, Christian who arranged the ride share, through the cashier, all made me feel li More

by tjcherd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean & Christian
Nov 18, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, thank you for your kind review; we are happy to pass along your comments to Christian and Dean here at Sterling McCall Lexus Clear Lake! We are always more than happy to assist you if anything else comes up. Take care!

November 16, 2024

The service department representatives are always courteous and attentive to the customer. This is my second vehicle with this dealership and I am very pleased. More

by Alg1957
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Wurman
Nov 19, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, thank you for taking the time to leave a review for us at Sterling McCall Lexus Clear Lake. We're happy we could meet your expectations! Feel free to reach out to us if you need anything. Have a wonderful day.

November 16, 2024

Sterling McCall Lexus Clear Lake have the best service department. Dennis H. is the man! I always booked my car service with Dennis. I know he will provide the proper care that my car needs. More

by thuy241
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis H.
Nov 19, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 16, 2024

Great value in the service department. Did try to run up my bill, like some. More

by Kentbyerly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Nov 19, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, we appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

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