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Sterling McCall Lexus Clear Lake

Houston, TX

Overview
Reviews
Vehicles
4.8
1,310 Reviews
Call Dealership (281) 853-1400
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18160 Gulf Freeway

Houston, TX

77546

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Showing 1,310 reviews

November 26, 2024

Everything went great and was fixed. All the car maintenance issues were addressed. 50k check up went great. More

by paulparkan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil
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Nov 27, 2024 -

Sterling McCall Lexus Clear Lake responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

November 26, 2024

Great customer service. John was knowledgeable and helpful. Got me in and out in a timely manner More

by samir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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Nov 27, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi Samir, we are glad we could help! We are always more than happy to assist you if anything else comes up. Take care!

November 25, 2024

After a service scheduling mix up, Sterling McCall Lexus Clearlake was able to work me in and were friendly and courteous about it. More

by pberry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Schoenvogel
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Nov 27, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 23, 2024

I have experienced 2 other service reps but once I came across Kevin I am finally happy! He solved my problems almost before I could even explain them. Super fast, understanding, and attentive. I will now More

by roneshia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin in Service
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Nov 25, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 23, 2024

Ashley went above the effort to take care of my request. I really appreciate it!! More

by Fuschialove2
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Robertson
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Nov 26, 2024 -

Sterling McCall Lexus Clear Lake responded

Hello, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus Clear Lake. Feel free to reach out to us if you need anything. Have a wonderful day.

November 22, 2024

Kevin was very prompt and pleasant. My service was completed quickly and efficiently. Thanks Kevin!! More

by Tanya Crawford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Martinez
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Nov 23, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi Tanya, thank you for your kind review; we are happy to pass along your comments to Kevin here at Sterling McCall Lexus Clear Lake! Please don't hesitate to reach out if there's anything additional we can do for you.

November 21, 2024

Kevin was really good during this unexpected service. He kept me post while I waited on parts that had to be ordered and I needed to get back on the road. More

by rtz19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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Nov 22, 2024 -

Sterling McCall Lexus Clear Lake responded

Hello, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus Clear Lake. Feel free to reach out to us if you need anything. Have a wonderful day.

November 20, 2024

Excellent service and prompt. Service Advisor Kevin was very knowledgeable and informative. No waiting even on a Saturday. I was in and out in quick and even got a loaner vehicle. More

by Adriana B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Martinez Careon
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Nov 22, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi Adriana, thank you for your kind review; we are happy to pass along your comments to Kevin here at Sterling McCall Lexus Clear Lake! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 19, 2024

Best dealer experience I have ever had. Polite, efficient, wonderful waiting area. Superior in every way. More

by Doctor Funk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Murphy
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Nov 21, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 19, 2024

My Lexus service representative Dennis went out of his way for me. My Father passed More

by Sahagman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Holmes
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Nov 21, 2024 -

Sterling McCall Lexus Clear Lake responded

Hello, we're happy you found Dennis to be so supportive during your experience here at Sterling McCall Lexus Clear Lake. Feel free to reach out to us if you need anything. Have a wonderful day.

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