Sterling McCall Lexus Clear Lake
Houston, TX
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I was very impressed with the professionalism and thoughtfulness of your service advisor Erica. I decided to wait till after Christmas too make some of these repairs. Erica was very gracious and I es thoughtfulness of your service advisor Erica. I decided to wait till after Christmas too make some of these repairs. Erica was very gracious and I especially appreciated her sending the car to be cleaned up before I picked it up. More
My Dec 10th service visit with Sterling McCall Lexus Clear Lake & service rep Phil Lambert was an excellent experience -Prompt, friendly and professional. Clear Lake & service rep Phil Lambert was an excellent experience -Prompt, friendly and professional. More
We always have a great experience with your service department, David is a great guy professional who has a great personality. We appreciate all of your staff and efforts to improve the customer experi department, David is a great guy professional who has a great personality. We appreciate all of your staff and efforts to improve the customer experience More
I had a fantastic experience working with Phil during my recent visit. He went above and beyond to ensure everything went smoothly. Not only did he take the time to thoroughly explain everything I needed to recent visit. He went above and beyond to ensure everything went smoothly. Not only did he take the time to thoroughly explain everything I needed to know, but he also assisted me with my state inspection, making the process effortless. Phil’s attention to detail really stood out—he made sure my car was spotless and parked in a way that made it incredibly easy for me to drive out quickly. It’s rare to find someone who combines professionalism, efficiency, and genuine customer care so seamlessly. Thank you, Phil, for the exceptional service! More
Excellent Service. Nice and clean place. And the Advisor Patrick is the Best. He explained everything I needed to know about the car and the coming services it will nee Nice and clean place. And the Advisor Patrick is the Best. He explained everything I needed to know about the car and the coming services it will need. More
Tim Day and associates are polite, informative and competent. Tim got me in quickly, set me up with a loaner car and fixed my AC problem in a timely fashion. competent. Tim got me in quickly, set me up with a loaner car and fixed my AC problem in a timely fashion. More
I’ve been a customer since 2003, I love this dealership and the RX 350. I’d love to continue buying this car here, but it seems that Lexus isn’t standing behind the product. I have a loud squeal when the and the RX 350. I’d love to continue buying this car here, but it seems that Lexus isn’t standing behind the product. I have a loud squeal when the car is put in park and a transmission that jerks. More