Back

Sterling McCall Lexus Clear Lake

Houston, TX

4.8
1,310 Reviews

18160 Gulf Freeway

Houston, TX

77546

Directions

By Type

Showing 1,310 reviews

December 05, 2024

Sterling McCall Service Center Of CL gives fast, professional, friendly service. Erica was awesome and Adam helped with my Technical issue. More

by Mary T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica
Dec 08, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi Mary, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 03, 2024

Always great service, and employees are very friendly and helpful. The dealership is also conveniently located close to my home. More

by Bonnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick S
Dec 20, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi Bonnie, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

December 03, 2024

Sterling McCall Lexus is one of the best dealerships that we have taken our vehicle. They are attentive to your deeds and don't have you sitting around for repairs all day. More

by Joseph Henry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Dec 20, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi Joseph, thank you for taking the time to leave a review for us at Sterling McCall Lexus Clear Lake. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

December 03, 2024

Love the car, did not like the buying experience from this dealership. Was told one thing then right before signing oh well that is only if you use our financing, when they knew from the start I was fin More

by longhornbrandon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Edwin
Dec 12, 2024 -

Sterling McCall Lexus Clear Lake responded

longhornbrandon, I appreciate you taking the time to inform me about your recent sales experience. I deeply regret any inconvenience you may have encountered, and I would like to make things right and restore your trust as a valued client. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to an opportunity to understand more about what took place during your experience. Robert Torres General Sales Manager rtorres@Sterlingmccalllexusclearlake.com

December 02, 2024

The service dept always does an excellent job in making sure that my car is taken care of and safe for the road. More

by erin.nichole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Martinez
Dec 20, 2024 -

Sterling McCall Lexus Clear Lake responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

December 02, 2024

My service advisor was wonderful. Guess I need to go to Sewell , as for as the guest seating and comfort of water, and snacks. NONE!!!! NOTHING. Asking around I was told it’s been More

by Sandy
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David , Cheyenne was wonderful also helping me with carplay
Dec 20, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi Sandy, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

December 01, 2024

Absolutely love Sterling McCall Lexus. I’ve driven a Lexus since 2021 and the sales and service is remarkable. More

by shellybeamesderfer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Day
Dec 02, 2024 -

Sterling McCall Lexus Clear Lake responded

Hello Shelly, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

December 01, 2024

It was the best fastest service very polite employees and answered al questions I had More

by Faytrain83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin martinez
Dec 02, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

December 01, 2024

They were very professional and helpful during our recent purchase of our vehicle and our very first service We highly recommend Sterling Mccall Lexus! More

by edwards_1776
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I think her name was Val. She was great.
Dec 03, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 30, 2024

Professional, qualified, friendly, polite. The entire experience was hassle free and timely. The cost was as Forcast and is a good value for the dollar. More

by dwalker035
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika
Dec 01, 2024 -

Sterling McCall Lexus Clear Lake responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

...
28
...