Sterling McCall Lexus Clear Lake

Why have an appointment when there is still a 20-minute wait just to check in and servicing the car takes over another 2 hours? Driving 2 hours for this disregard for time is not worth it. You may have ju wait just to check in and servicing the car takes over another 2 hours? Driving 2 hours for this disregard for time is not worth it. You may have just lost my business for good! More

Very organized , super professional staff, loaner car was ready when I dropped off my car ready when I dropped off my car More

The receptionist was not much help when I came. I asked to speak with Daniel because I had text him back from the text me from about the Lexus RX 350. I end up talking to Nykeir Thomas and it was t I asked to speak with Daniel because I had text him back from the text me from about the Lexus RX 350. I end up talking to Nykeir Thomas and it was the best decision. His customer service is outstanding and he was able to answer all my questions and was very nice. Deja was also wonderful and very helpful. More

I'm not sure why it takes 3 hours for me to get an oil change here. And it's not the first time. Even with an appointment. I will not be coming back change here. And it's not the first time. Even with an appointment. I will not be coming back More

The service department has always handle my car and me with kindness! The loaner cars are great and they get you back in your car very efficiently! with kindness! The loaner cars are great and they get you back in your car very efficiently! More

Really quick oil change this afternoon including a car wash! Love the comfortable clean show room while I wait. The snack trays were empty this afternoon but I more than survived with their hazelnut cappu wash! Love the comfortable clean show room while I wait. The snack trays were empty this afternoon but I more than survived with their hazelnut cappuccino. Dean's Can Do attitude makes my day! More

Sales and service teams are very knowledgeable and professional. Certainly recommend anyone to visit when needed for Lexus quality to customers. professional. Certainly recommend anyone to visit when needed for Lexus quality to customers. More

John was great to work with and was upfront on what needed to be taken care of now and what could wait. needed to be taken care of now and what could wait. More

Always treated well by service department, on time service, pleasant waiting area, and great employees service, pleasant waiting area, and great employees More

I do not like they no longer furnish an easy tag toll tag on loaners on loaners More