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Sterling McCall Lexus Clear Lake

Houston, TX

Overview
Reviews
Vehicles
4.8
1,216 Reviews
Call Dealership (281) 853-1400
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18160 Gulf Freeway

Houston, TX

77546

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Showing 1,216 reviews

February 15, 2025

She was so great at helping out and trying her best to get my car seen! She communicated throughout the process and she was very nice. More

by Suhani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valeria Garza
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Feb 18, 2025 -

Sterling McCall Lexus Clear Lake responded

Hi Suhani, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Lexus Clear Lake! We are always more than happy to assist you if anything else comes up. Take care!

February 15, 2025

Excellent service and the agent that gave me the loaner answered all my questions before letting me leave. More

by L.look
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny was my rep and made sure I got the discount but I don’t remember the name of the young man that was so helpful with the loaner.
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Feb 18, 2025 -

Sterling McCall Lexus Clear Lake responded

Hello, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

February 14, 2025

We had a great experience purchasing our new vehicle. I ordered my car and It came in exactly as they said it would! Fred was awesome!! More

by Norma
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred
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Feb 18, 2025 -

Sterling McCall Lexus Clear Lake responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus Clear Lake. If you have any further questions, please give us a call. We're always happy to help!

February 14, 2025

The salesperson (Daniel) and the Finance team was a pleasure to work with. Very friendly and personable group. Good customer service. More

by shancam37
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Smith, Deja Webster and Corey Carter
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Feb 18, 2025 -

Sterling McCall Lexus Clear Lake responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!

February 14, 2025

The communication regarding the first inspection of my car was excellent. The service advisors provided updates both through text messages and in person at every stage of the inspection process. Excellent More

by Subleg22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valaria, Anna
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Feb 18, 2025 -

Sterling McCall Lexus Clear Lake responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

February 13, 2025

I took my car in for service and my advisor was Patrick Schoenvogel, he was very Pleasant and helpful. Got my car back to me in a timely matter. More

by Ggvela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Schoenvogel
Report | Print
Feb 14, 2025 -

Sterling McCall Lexus Clear Lake responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus Clear Lake. We hope you have a great day!

February 13, 2025

Great experience and service was done in a timely manner and Kevin provided clear communication More

by ndunn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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Feb 17, 2025 -

Sterling McCall Lexus Clear Lake responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

February 13, 2025

I love this dealership because of very friendly customer service. My service representative named Valeria was awesome!! More

by Jypatt56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valeria
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Feb 17, 2025 -

Sterling McCall Lexus Clear Lake responded

Hi, we are very happy Valeria could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 13, 2025

Friendly but efficient. Always enjoy doing business with my Lexus people. They give me an estimate of the service I need and get it done. More

by bbbarlow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin in Service
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Feb 17, 2025 -

Sterling McCall Lexus Clear Lake responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

February 12, 2025

Service was prompt. Everyone for the most part was helpful and friendly. Good first experience. More

by monte5621
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Murphy
Report | Print
Feb 13, 2025 -

Sterling McCall Lexus Clear Lake responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

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