Sterling McCall Lexus Clear Lake

I was called back to the dealership because my car was not finished being serviced even though I had paid and was properly checked out not finished being serviced even though I had paid and was properly checked out More

Excellent service and location. I prefer this location over the one closest to me. They always do an amazing job. I prefer this location over the one closest to me. They always do an amazing job. More

They are always prompt and more than kind. The professionalism is excellent. I love having service done here. The professionalism is excellent. I love having service done here. More

The service department was very helpful with my last minute request for services. They accommodated me and completed my request in record time. They also provided great advice on upcoming maintenance (r minute request for services. They accommodated me and completed my request in record time. They also provided great advice on upcoming maintenance (rear brakes) and even completed a carwash. ERIKA PRESSLEY could not have been a more professional service consultant! Thank you again! More

The dealership is always very clean and orderly. The service representative, Erica, is always courteous and very professional. She was very informative of any questions I asked. I just enjoy working The service representative, Erica, is always courteous and very professional. She was very informative of any questions I asked. I just enjoy working with her because of her knowledge and professionalism. More

This was my third visit concerning the same issue with my brakes, and I must admit that my previous visits left me feeling quite disappointed. I had been sent home with what I could only describe as a medioc brakes, and I must admit that my previous visits left me feeling quite disappointed. I had been sent home with what I could only describe as a mediocre brake job, despite expressing my concerns about a persistent squeaking sound every time I used them. However, today’s visit was a refreshing change. Alberto took care of me and was incredibly attentive. He quickly identified the issue with my car, and I am very happy with how everything was resolved. As someone who had previously given up on the Clear Lake service department, I am relieved to know that you have a team member who genuinely cares about customer service and takes the time to address customers' concerns. Thank you once again for the improved experience. More

John was great! He helped me out with my vehicle concerns and made sure to keep me updated at all times! Great service! He helped me out with my vehicle concerns and made sure to keep me updated at all times! Great service! More

The Service Team at Sterling McCall Lexus of Clear Lake are the most knowledgeable of any brand that I've owned. The Service Technicians actually make videos when assessing your car and cleary explain each are the most knowledgeable of any brand that I've owned. The Service Technicians actually make videos when assessing your car and cleary explain each recommendation in a way that makes you feel like you're "right there" and this really helps with making decisions! I'm the type of person that looks at the shop to see how organized they are, and I can tell that this Dealership appreciates their employees and invests in their training and work environments. And as customers, we benefit from the dedication and hard work because they really do keep our cars going on these busy roads! More

Claim, courteous, well educated about the car, friendly and polite. Not a bad place to spend an hour or two! and polite. Not a bad place to spend an hour or two! More

Great service as usual For the past 20 years. Easy and easy out, very timely. Easy and easy out, very timely. More