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Sterling McCall Lexus Clear Lake

Houston, TX

Overview
Reviews
Vehicles
4.8
1,016 Reviews
Call Dealership (281) 853-1400
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18160 Gulf Freeway

Houston, TX

77546

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Showing 1,016 reviews

November 16, 2024

The service department representatives are always courteous and attentive to the customer. This is my second vehicle with this dealership and I am very pleased. More

by Alg1957
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Wurman
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Nov 19, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, thank you for taking the time to leave a review for us at Sterling McCall Lexus Clear Lake. We're happy we could meet your expectations! Feel free to reach out to us if you need anything. Have a wonderful day.

November 16, 2024

Sterling McCall Lexus Clear Lake have the best service department. Dennis H. is the man! I always booked my car service with Dennis. I know he will provide the proper care that my car needs. More

by thuy241
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis H.
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Nov 19, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 16, 2024

Great value in the service department. Did try to run up my bill, like some. More

by Kentbyerly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Report | Print
Nov 19, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, we appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

November 15, 2024

I always have a great experience with my car routine maintenance needs. Working with my advisor, Erica, is wonderful! More

by Nonnalee47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Pressly
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Nov 18, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, thank you for your kind review; we are happy to pass along your comments to Erica here at Sterling McCall Lexus Clear Lake! We are always more than happy to assist you if anything else comes up. Take care!

November 15, 2024

Such a nice place to wait and the service staff make you feel welcomed and that they will take care of you. More

by Rider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know
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Nov 18, 2024 -

Sterling McCall Lexus Clear Lake responded

Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

November 15, 2024

Excellent service. The tech was very knowledgeable and had responses to all my questions I enjoyed your accommodations More

by Rhkohrs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Excellent
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Nov 18, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Lexus Clear Lake! We look forward to your next visit! Take care!

November 14, 2024

Nice people, but they could not fix the programing in my 2020 Lexus NX 300 Sport More

by MyssieMay
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Validia
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Nov 15, 2024 -

Sterling McCall Lexus Clear Lake responded

Hello, we appreciate you taking the time to leave us this feedback. Please reach out to us at (281) 853-1400 when you can so we can address this situation directly. Thank you and have a great day.

November 14, 2024

My service advisor patiently explained the problem with solution process to ensure that my vehicle was ready to be driven without concerns. More

by Perez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil
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Nov 18, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus Clear Lake. Please let us know if there is anything else we can do for you; we are more than happy to help!

November 14, 2024

I have always been pleased with the customer service and completion of repairs and the purchase of our car here at Sterling McCall Lexus Clear Lake. Phil Lambert was extremely courteous and efficient and ex More

by brenda.bondy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Lambert
Report | Print
Nov 18, 2024 -

Sterling McCall Lexus Clear Lake responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Lexus Clear Lake! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 13, 2024

Amena made buying a car very easy. She’s very knowledgeable and at delivery showed me how to operate the vehicle. Lesley in finance took care of me and helped me with the warranties an More

by soniamtz71
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amena, Lesley
Report | Print
Nov 14, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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