Sterling McCall Lexus Clear Lake

Over and Beyond I would like to say anyone who is looking to purchase a brand new Lexus, Please go see James Myers! He gave me the entire Lexus buying experience! Fro I would like to say anyone who is looking to purchase a brand new Lexus, Please go see James Myers! He gave me the entire Lexus buying experience! From the exact moment I arrived until I left. That is what I want in a dealer! Professional and friendly! Thank you James Myers for the text! I am still enjoying my Gx 460!!! More

GX460 The are most Joyfu and simple experience. Thanks James Myers love my Gx460. And also the finance department and all of Lexus employees. Thanks all The are most Joyfu and simple experience. Thanks James Myers love my Gx460. And also the finance department and all of Lexus employees. Thanks all More

On both of our Lexus cars we take them to Clear Lake and always conduct our business with Woody Sweet. Woody is consistently, a far as we are concerned, ready to help and answer questions and provide great always conduct our business with Woody Sweet. Woody is consistently, a far as we are concerned, ready to help and answer questions and provide great service. When Woody was in sales he sold us our first RX in early 2000 and when he moved into service we followed with our service business because we trust him. We trade cars ever two to three years and, if we could, have Woody help us in the sales area as well. More

I bought my first Lexus at Lexus of Clear Lake 14 years ago and thanks to the excellent service at the dealership my car needed only scheduled maintenance due to the rigorous check-up at each occasion. My ago and thanks to the excellent service at the dealership my car needed only scheduled maintenance due to the rigorous check-up at each occasion. My wife also bought her car here, and her car is serviced here too. I would strongly recommend this service center for the quality of work and the honesty of the shop people to anybody. More

Customer's time is the cheapest thing in this service. I came for a 60-estimated service 2.5 hours ago. And I am still waiting. I do not want free wifi, coffee, donuts, or to watch TV here - I ju service. I came for a 60-estimated service 2.5 hours ago. And I am still waiting. I do not want free wifi, coffee, donuts, or to watch TV here - I just want to have the job done and I want to spend Saturday with my family instead at Lexus of Clear Lake Service More

I love this dealership! I purchased my Lexus RX 330 at Clear Lake Lexus in 2004 and have used their service department there every 5000 miles for my scheduled maintence. My service manager, Ricky Walls Clear Lake Lexus in 2004 and have used their service department there every 5000 miles for my scheduled maintence. My service manager, Ricky Walls is always honest with me about the extent of service I need. He will save me money when there is an option. He goes out of his way to make my visits enjoyable and productive. I have no trouble getting a loaner car when the service exceeds 1.5 hours. They are so flexible with when I return the loaner too. My car has always been finished by the time given and it is always done to perfection! Love picking up the car and it is all washed and clean! Before I found Lexus of Clear Lake, I never quite trusted car dealerships....especially their service departments, but Lexus of Clear Lake has proven itself trustworthy for 8 years now...without a glitch! Recently I changed jobs and work in Northwest Houston, but I will continue to make the drive to Clear Lake to service my car. Once you find a company in which you can trust, you don't give that up easily. I am now ready for another car and I am not considering anything but a Lexus! I am a believer! Thanks to Ricky Walls and the whole service crew! More

Horrible Treatment and Service. 1st and Last Lexus purchased from Clear Lake or any other Lexus Dealer. Poor Service Department. Poor Warranty. Poor Quality GX 470. Tons of parts replaced due to poor purchased from Clear Lake or any other Lexus Dealer. Poor Service Department. Poor Warranty. Poor Quality GX 470. Tons of parts replaced due to poor quality. Lexus refuses to fix anything covered under new car warranty. It took 6 times to repair 1 part. Took numerous times to repair other parts and they where bandage fixes and not restored back to factory warranty specs. Buyer Beware when buying a Lexus. Service Derpartment damages my vehicle every time I bring it in for service. Scuffed up engine cover, dents and dings in my rims. I've had other american made cars that blow the supposed lexus quality to shame and they fix you car when it's covered under warranty. No questions asked! No more 50K piece of crap Lexus. More

First class,very friendly, the service is very good. We enjoy the complimentary snacks and viewing the fantastic new cars on display in the showroom. I gave this dealership such a generous rating simply be enjoy the complimentary snacks and viewing the fantastic new cars on display in the showroom. I gave this dealership such a generous rating simply because I was blown away by everything about it. More

A major reason for continually purchasing vehices is the after the sale experience. Tim Day at Clear Lake Lexus is one of those unique individuals who totally enjoys his role as Service Technician (Master C after the sale experience. Tim Day at Clear Lake Lexus is one of those unique individuals who totally enjoys his role as Service Technician (Master Certified) And "advocate" for the customer. I have been going to this dealership since 2000 and return for all of my automotive maintenance--a key reason is Tim and the 100% satisfaction level that I achieve each and every time. He is immediately responsive to my each and every need--explaining the issue and the options for resolution in a logical, thorough manner so it can be understood by both the layman and technically inclined individual. Tim personally works with me when I arrive for maintenance or have a question--when he is on vacation, I stil receive very good service--but Tim is the ultimate customer interface individual for me at Clear Lake Lexus. I will be purchasing another vehicle there when the new model is announced---Tim is the most significant reason for me buying it at this dealership. In today's world of stress and everyone being so busy--it is more than just nice to have a person such as Tim who cares to your every need with your Lexus car who I also consider to be a friend. The overall environment at Clear Lake Lexus has constantly evoled into what it is today--an experience that supports the casual and busines requirements of the customer.This includes an area for parents with children, complete Wi-Fi, TV area, quiet area for the working individual, sales, and restrooms plus parts/serice. Note: I recently had an issue with the front passenger seat belt--would not lock into the slot, Tim immediately ordered the replacement part to have it repaired. While waiting, Tim went to retrieve my handicap plaque for me--noticed that the glove box had an issue. It is this attention to ensuring customer satisfaction and the attention to detail on servicing the Lexus vehicles that make Tim Day stand out far above others in his field. I might add that he had the full support of the service and repair management to ensure the prompt resolution at an extremely favorable resolution. Dr Larry Gamble More