
Sterling McCall Lexus Clear Lake
Houston, TX
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Fast and great service Awesome team working at Clear Lake they are fast and friendly ! Great service advisor James Proctor always gets me in and out quick and does an aweso Awesome team working at Clear Lake they are fast and friendly ! Great service advisor James Proctor always gets me in and out quick and does an awesome job taking care of my Lexus . More
New Car Experience Lexus Clear Lake has the most friendly an knowledgable staff, whether buying a car or having it serviced. Also as an extra, the lounge is fully stocke Lexus Clear Lake has the most friendly an knowledgable staff, whether buying a car or having it serviced. Also as an extra, the lounge is fully stocked with beverages, snacks, an TV if you're waiting for service or deciding on that new vehicle! I definitely recommend this dealership!! More
Sieng H Excellent service and friendly and I would like recommend some of my friend s and relatives to come and purchase the vehicle grime Clear Lake Dealersh Excellent service and friendly and I would like recommend some of my friend s and relatives to come and purchase the vehicle grime Clear Lake Dealership! More
Excellent Dealership! Their service department is top notch! When I make my appointment they always ask it I need a loaner and they never treat me like a looser because I a Their service department is top notch! When I make my appointment they always ask it I need a loaner and they never treat me like a looser because I am a woman as some dealerships will! More
Wonderful Sales & Finance Team I found a Chevrolet Equinox on Autotrader.com, I live out of state so I had a family member go to the dealership. I would recommend an online buying I found a Chevrolet Equinox on Autotrader.com, I live out of state so I had a family member go to the dealership. I would recommend an online buying experience. I had some service issues that I believed should have been caught during a diagnostic upon trade. They have agreed to reimburse me for the cost of the repair. More
Keep Up The Great Work Ricky I have been going to Lexus Clear Lake for over a decade. Although there are a lot more customers, the service is still professional, courteous, and c I have been going to Lexus Clear Lake for over a decade. Although there are a lot more customers, the service is still professional, courteous, and competent. It is Ricky and the folks like him that keep me coming back. Don't expect miracles at 5:00 PM in the afternoon ... More
Service fept Terrible. Waited 90 minutes then asked for status. They said their guy was out to lunch so they didn't start yet. Waited another 2:30 hours. Asked Terrible. Waited 90 minutes then asked for status. They said their guy was out to lunch so they didn't start yet. Waited another 2:30 hours. Asked for status again. They said "oh it was done an hour ago". No one lets u know, snotty woman worked the desk like you were bothering her. This place is a joke. More
New car purchase Glen Russum is our new car salesman. We are repeat customers. Our purchasing experience was great. Glen is very knowledgeable, experienced, and custom Glen Russum is our new car salesman. We are repeat customers. Our purchasing experience was great. Glen is very knowledgeable, experienced, and customer oriented. He wants to make sure your Lexus experience is 100%. Woody is my service advisor. He is great! From sales to service , Lexus has exceeded our expectations! More
Dash replacement Wished you would have noticed start button was cracked. With dash removed, perfect time to have replaced, would have saved me labor cost but you woul Wished you would have noticed start button was cracked. With dash removed, perfect time to have replaced, would have saved me labor cost but you would have made money on button More
Bad service i would like to just one have service work done correctly and within reasonable cost. I was not appreciative to have a $107 charge for a tire rotatio i would like to just one have service work done correctly and within reasonable cost. I was not appreciative to have a $107 charge for a tire rotation only to find out later it was a prepaid service, no refund was offered, ever. During the next service visit I found out my wheel lock key had been lost during the previous service. Oh and no service loaners ever seem available. Awesome experiences guys! More