Sterling McCall Lexus Clear Lake
Houston, TX
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Friendly but business focused. Was able to walk in and tell our sales person exactly what I wanted. They didn’t have the color and features I wanted. She said, no problem, we will Was able to walk in and tell our sales person exactly what I wanted. They didn’t have the color and features I wanted. She said, no problem, we will find you one and in 4 days, she did. I didn’t want to spend all day in the dealership signing papers. I asked her to make it an hour tops. She sent me an online credit app to be preapproved as well as the vehicle cost. We discussed and agreed via text. We showed up, she walked us through some of the cars features and then took me to finance. I was there just a few minutes over an hour. No high pressure sales - just facts and signing. The best car buying experience ever! I would highly recommend Rachel. More
Patrick has been my service advisor for many years and he is the best! He’s the reason I keep buying Lexus. Always love that my car comes back washed and clean inside and out. It’s the little courtesy’s a is the best! He’s the reason I keep buying Lexus. Always love that my car comes back washed and clean inside and out. It’s the little courtesy’s and friendly people that make a difference. More
A standard in excellent in customer service, and a positive customer service experience from front to back. Took my car in for maintenance and everything was handled professionally and efficiently. positive customer service experience from front to back. Took my car in for maintenance and everything was handled professionally and efficiently. More
Thx for your attention to my 2500 miles toward my 5000 milestone. I need copies of the report. Pls mail them to my address. 15210 Chandler Hollow Lane, Houston TX 77049 milestone. I need copies of the report. Pls mail them to my address. 15210 Chandler Hollow Lane, Houston TX 77049 More
Excellent service. Patrick Schoenvogel always goes an excellent job of explaining what options are for service. He’s thorough & helpful; very professional. I’m always Patrick Schoenvogel always goes an excellent job of explaining what options are for service. He’s thorough & helpful; very professional. I’m always satisfied with my service. More
My high rating is solely due to Dennis Holmes. He is a very courteous, respectful, knowledgeable, and considerate service writer. He listens, understands, explains, and works quickly while being He is a very courteous, respectful, knowledgeable, and considerate service writer. He listens, understands, explains, and works quickly while being accurate. More