Sterling McCall Lexus Clear Lake
Houston, TX
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Bought a used lexus and left the dealership heading home to get stopped and get a ticket because the car they sold me had an expired state inspection. I turned around and went back to the dealership. First to get stopped and get a ticket because the car they sold me had an expired state inspection. I turned around and went back to the dealership. First when I told the salesman who sold me the Lexus, he immediately said " we'll definately take care of it" then he went and talked to his used sales manager who came in with him and told me that they will not take care of it and this is my problem. Simply, they sold me a car that was not legal to drive on the street and they refused to make it right. You would think as much as you pay forthe Lexus and the service that the least you would get is an honest dealer but this is what I got. I reported the dealer to Lexus customer experience and have not heard from them yet. More
Buyer Beware! They give misleading information, I bought car the whole front body turn out repainted but they said it's only bumper when they try to sell the car. Not report it to CarFax either. I report th car the whole front body turn out repainted but they said it's only bumper when they try to sell the car. Not report it to CarFax either. I report this to BBB and they never reply, not to me nor to BBB. Do not buy from them. More