
Sterling McCall Lexus Clear Lake
Houston, TX
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used car success. Yung was helpful throughout the process. We got the price we wanted and helped us pick the right car. Very friendly and professional service from enti Yung was helpful throughout the process. We got the price we wanted and helped us pick the right car. Very friendly and professional service from entire staf actually. Thanks for all your help! More
Excellent I have been a customer of Clearlake Lexus for nearly 10 years. The team there has always delivered exceptional service. I went back to them for my nex I have been a customer of Clearlake Lexus for nearly 10 years. The team there has always delivered exceptional service. I went back to them for my next vehicle. Yung Truong was great: knowledgeable, interested in my needs/wants and made the process very easy. More
Great deal I have been looking to buying a car and it was well worth of my time coming here. They where professional and straight forward. Got a great deal and I have been looking to buying a car and it was well worth of my time coming here. They where professional and straight forward. Got a great deal and I'm very happy. More
Great experience!!!! Very professional experience purchasing my new lexus at Clear Lake Lexus. Dung Truong was very knowledgeable and patient with my questions regarding d Very professional experience purchasing my new lexus at Clear Lake Lexus. Dung Truong was very knowledgeable and patient with my questions regarding different options available to me. A+ team from sales to finance. I will definitely be back there for my next car purchase. More
Great Experience with Dung Truong Go see Dung Truong. Experienced, friendly, professional, no pressure kinda guy. My friend suggested me to go see Dung Tuong, so I did and it turned Go see Dung Truong. Experienced, friendly, professional, no pressure kinda guy. My friend suggested me to go see Dung Tuong, so I did and it turned out to be a great experience. The best thing was he listened to what I was looking for and treated me like I was his only customer. He fought hard negotiating the best deal for me. I will come back whenever I need a car. More
Great customers service Mr. Truong is very helpful, polite, and experience sales person I had ever met. He answered all of my concern and make great recommendation for myself Mr. Truong is very helpful, polite, and experience sales person I had ever met. He answered all of my concern and make great recommendation for myself and family for ours vehicular needs. Thank you very much, Mr. Truong! More
AAA+++ employee I went there this past week and one there employee Michael help me. I wanted to change my 2009 Lexus is250 frontbumper to a 2015 frontbumper and ne I went there this past week and one there employee Michael help me. I wanted to change my 2009 Lexus is250 frontbumper to a 2015 frontbumper and needed to know alittle info on that . I was surprise he knew a lot about it and help me out a lot more then I ask for. More
Customer Dis-service Had scheduled at Honda service at 9 am. They did oil change, state inspection, and boot replacement. Out in 35 minutes with top notch and curteous se Had scheduled at Honda service at 9 am. They did oil change, state inspection, and boot replacement. Out in 35 minutes with top notch and curteous service Had 2:30 appointment at Lexus Clear Lake for just oil change and state inspection. One hour and forty minutes with the rudest customer service by Woody Sweet ever experienced in 55 years He has pompous attitude and never looks you in the eye. Asked about my position on list for dash board r. He told me I was on the list which is the same answer I have been given for 17 months. I demanded to know the exact placement. He had the audacity to tell me I was number 996 (out of a thousand) waiting. They have done a total of only 113 in 18 months. Mr Sweet never came to me fir my insurance proof. The young man who greeted me upon arrival told me to keep it with me and Mr Sweet would ask for it in waiting area. Never saw him. He did apologize but with little sincerity. Tried to report him to management but they could not care less. Never answered my calls. The only employee that showed any professionalism was the cashier Mr Sweet needs to take a Dale Carnegie course or find another job. He can be replaced by a robot Just to note that excellent work is done on Southwest Freeway and Hillcroft at a substantial discount. It is family owned and they appreciate your business. Yeh i More
Wonderful parts department I frequently use the parts department as well as the service department. Everyone treats me wonderfully. I love this dealership ! Thank you for all yo I frequently use the parts department as well as the service department. Everyone treats me wonderfully. I love this dealership ! Thank you for all your help and service More
Lexus Parts Department Lexus of Clear Lake parts department employee Javier Tijerina is very knowledgeable, friendly, courteous individual I will recommend anyone to visit Lexus of Clear Lake parts department employee Javier Tijerina is very knowledgeable, friendly, courteous individual I will recommend anyone to visit Lexus of Clear Lake Parts department you will be very satisfied More