
Sterling McCall Lexus Clear Lake
Houston, TX
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35k service Great customer service. My service person Patrick S is great. Everything was just perfect. Love this dealership. Always trying hard to help solve a Great customer service. My service person Patrick S is great. Everything was just perfect. Love this dealership. Always trying hard to help solve any issues More
Good service Lexus is always excellent with their customer service. I would buy another Lexus based on their customer service. I realize purchasing based on custom Lexus is always excellent with their customer service. I would buy another Lexus based on their customer service. I realize purchasing based on customer service is kinda unorthodox. But when comparing from one dealer to another, with everything equal, customer service would be next. More
Peter Brown fantastic salesman! I went to purchase a new RX350. Peter Brown went above & beyond to make my purchase experience wonderful. The entire staff from Service to Sales (w I went to purchase a new RX350. Peter Brown went above & beyond to make my purchase experience wonderful. The entire staff from Service to Sales (with the exception of one new salesman) were engaged; and showed professionalism with all the different people in the waiting room I appreciate Lexus & Peter realizing time is valuable and providing area to make calls, area to do some work so my time is not wasted.whike waiting. Peter kept me updated on the arrival of my car. I would highly recommend Peter if your in the market for a car. Tim in finance was great too; prepared and knowledgeable More
Great and Easy Experience I cannot even begin to explain how happy and excited I was about being able to purchase my new car. I was highly upside and Melissa was able to make i I cannot even begin to explain how happy and excited I was about being able to purchase my new car. I was highly upside and Melissa was able to make it work for me and get me into a new car. Her and the rest of the staff were amazing and I would definitely refer her and the dealership to everyone I know. More
Excellent Sales rep professional knowledgeable and fair. Represented product is awesome way Answered every question Worked to sell us what we needed and want Sales rep professional knowledgeable and fair. Represented product is awesome way Answered every question Worked to sell us what we needed and wanted Third time to buy from same rep same dealership More
5k service Service done as expected. Very friendly staff and nice waiting area. Although waiting area needs updating or renovation. Clear lake lexus is my go to Service done as expected. Very friendly staff and nice waiting area. Although waiting area needs updating or renovation. Clear lake lexus is my go to dealership as its the nearest and they are very accessible. More
Great service. Problem was resolved promptly. Representative, David, was courteous and addressed the issue promptly. He kept me informed and worked to obtain a loaner while my car was serviced. Th Representative, David, was courteous and addressed the issue promptly. He kept me informed and worked to obtain a loaner while my car was serviced. This was a pleasant experience. More
Good experience Even washed my car when I told them not necessary and have a very comfortable waiting area with refreshments and In a very convenient area Even washed my car when I told them not necessary and have a very comfortable waiting area with refreshments and In a very convenient area More
Great Customer Service While shopping for a new car. I visited BMW, Cadillac and Lexus dealerships. I was greated by Yung Truong during my visit to Lexus. He was very helpfu While shopping for a new car. I visited BMW, Cadillac and Lexus dealerships. I was greated by Yung Truong during my visit to Lexus. He was very helpful and answered all my questions. Yung made my new car buying experience a breeze. Not only did I buy the perfect car, but I also found the best customer service ever! I recommend Lexus to my friends and family. Keep up the great work! More
Quick and easy Attentive, great service. I was in a hurry and my vehicle was done in a very timely manner. Answered all questions I had. Will recommend to others Attentive, great service. I was in a hurry and my vehicle was done in a very timely manner. Answered all questions I had. Will recommend to others More