Sterling McCall Lexus Clear Lake

The revive department completed work in my car at noon. I had to wait until 1:30pm for the service rep to process my paperwork so I could pay and leave. That is a ridiculous waste of my time because someon I had to wait until 1:30pm for the service rep to process my paperwork so I could pay and leave. That is a ridiculous waste of my time because someone was at lunch. Another service rep should cover for anyone gone for lunch to facilitate customers paying for service in a timely manner the technician did an excellent service job but the service rep was inefficient at her job by leaving me stuck for an additional 1 1/2 hours. More

By far the best Dealership ever! 5 Star in my book! The service is great and the reps are the truth! If I can give 10 Stars and 4 thumbs up, I will! Thank you for being the best at w 5 Star in my book! The service is great and the reps are the truth! If I can give 10 Stars and 4 thumbs up, I will! Thank you for being the best at what you guys do. More

I was greeted with professionalism and friendly attitude by mr Jack Way,he took the time to understand my needs.The process was straight forward and I felt well informed every step of the way.Thank you for by mr Jack Way,he took the time to understand my needs.The process was straight forward and I felt well informed every step of the way.Thank you for such a positive experience.I will definitely recommend Sterling McCall lexusClearlake (especially Mr Jack Way)to friends. Best regards Hoan Duong More

Kalvin Houlden was very helpful! He found the exact color SUV I wanted and put my name on it before it was delivered to the dealership! He kept me informed about the location of the He found the exact color SUV I wanted and put my name on it before it was delivered to the dealership! He kept me informed about the location of the SUV. More

First time having service for my newly purchased Lexus. The service I received was top-notch. It was very professional & I felt respected & seen. My service adviser was friendly & professional. I waited fo The service I received was top-notch. It was very professional & I felt respected & seen. My service adviser was friendly & professional. I waited for my service & they completed my vehicle in the time that was promised. I was impressed. Excellent coffee bar & snacks as well. More

Friendly & very clean. Did take a little longer than expected . but overall was very happy with experience Did take a little longer than expected . but overall was very happy with experience More

Always great service by Dennis Holmes. He takes care of any problem I have with my car - wouldn’t trust it anywhere else. Very pleased - I have worked with him for years and he is always p He takes care of any problem I have with my car - wouldn’t trust it anywhere else. Very pleased - I have worked with him for years and he is always pleasant and friendly and gets the job done. More

Reputable, fair, concern for customer satisfaction. Pleasant individuals who are a good to deal with. Pleasant individuals who are a good to deal with. More

Been coming to the dealership since i moved to Tx. Clearlake Lexus is a great dealership, friendly reps and takes great care of my car. David and Denis are great guys and both answer my questions con Clearlake Lexus is a great dealership, friendly reps and takes great care of my car. David and Denis are great guys and both answer my questions concerning my car. I will continue to come to the dealership. More

She was so great at helping out and trying her best to get my car seen! She communicated throughout the process and she was very nice. get my car seen! She communicated throughout the process and she was very nice. More