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Sterling McCall Lexus Clear Lake

Houston, TX

4.8
1,244 Reviews

18160 Gulf Freeway

Houston, TX

77546

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Showing 1,244 reviews

January 03, 2018

Wonderful Excellent customer service and friendly staff. However the car wash was bad. Erika was very helpful trying to clean some areas of the car they missed More

by Lap123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erika
December 29, 2017

30k mile service Came in for my 30k mile service and have a moon roof rattle checked out. Dealer found that the moon roof seal needed replacement. Also the battery fai More

by Larry Lee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elmer Agosto, Johnny Maldonado
December 27, 2017

75K Service Very efficient from the time I arrive for my scheduled appointment. My service rep, Erika Presley, entered my info into the system and started things More

by Lexus Guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erika Pressley
December 22, 2017

Servicing my car The service person was nice answering questions I had about the service I needed for my car. Though it was busy and had to wait a little longer than w More

by Service123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle
December 20, 2017

Excellent service department The service department is first class. Im always comfortable taking my personal car in for service knowing im getting the best care for my vehicle. More

by Rich22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesus Rodriguez
December 20, 2017

First Time Leasing Eddie Romero was excellent and the process was made so easy with the help of Tim Nguyen in finance! Great people and dealership! Will return. More

by Atronomy27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Romero, Tim Nguyen
December 20, 2017

Replace the airbag Excellent service and no pressure. Waiting room very comfortable and well supplied with snacks and drinks. Courteous and efficient. Car was ready when More

by Bship
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie
December 18, 2017

My Lexus Purchase Great customer service very welcoming. Eddy Romero is such a nice person very professional and helpful. He made sure I understood the whole process of More

by Brenda Garay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddy Romero
December 14, 2017

Our Lexus purchase Great experience with this dealership. Ranger was a wonderful guy to work with in our purchase. Would definitely recommend Ranger and Clear Lake Lexus More

by Car guy, pam123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ranger and Tim
December 14, 2017

Service I was very unhappy with J.T. Proctor, I called him twice and he did not return my call until late that night 5:45pm when I was on my way to pick up my More

by Ggvela
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
J.T. Proctor
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