Sterling McCall Lexus Clear Lake

Wonderful Excellent customer service and friendly staff. However the car wash was bad. Erika was very helpful trying to clean some areas of the car they missed Excellent customer service and friendly staff. However the car wash was bad. Erika was very helpful trying to clean some areas of the car they missed during the wash. More

30k mile service Came in for my 30k mile service and have a moon roof rattle checked out. Dealer found that the moon roof seal needed replacement. Also the battery fai Came in for my 30k mile service and have a moon roof rattle checked out. Dealer found that the moon roof seal needed replacement. Also the battery failed it's test. Both were replaced under warranty. The customer rep Elmer Agosto kept me informed throughout all the major service points/findings/repairs. The salesman that sold me the car almost 2 years ago came to see how I was doing and how the service was going. All in all outstanding service by all involved. More

75K Service Very efficient from the time I arrive for my scheduled appointment. My service rep, Erika Presley, entered my info into the system and started things Very efficient from the time I arrive for my scheduled appointment. My service rep, Erika Presley, entered my info into the system and started things going. The service was completed quickly and I was out within an hour. I definitely would recommend this dealership for your service needs. More

Servicing my car The service person was nice answering questions I had about the service I needed for my car. Though it was busy and had to wait a little longer than w The service person was nice answering questions I had about the service I needed for my car. Though it was busy and had to wait a little longer than what I expected, I was satisfied with the service. More

Excellent service department The service department is first class. Im always comfortable taking my personal car in for service knowing im getting the best care for my vehicle. The service department is first class. Im always comfortable taking my personal car in for service knowing im getting the best care for my vehicle. More

First Time Leasing Eddie Romero was excellent and the process was made so easy with the help of Tim Nguyen in finance! Great people and dealership! Will return. Eddie Romero was excellent and the process was made so easy with the help of Tim Nguyen in finance! Great people and dealership! Will return. More

Replace the airbag Excellent service and no pressure. Waiting room very comfortable and well supplied with snacks and drinks. Courteous and efficient. Car was ready when Excellent service and no pressure. Waiting room very comfortable and well supplied with snacks and drinks. Courteous and efficient. Car was ready when I arrived to pick it up and sparkling clean. More

My Lexus Purchase Great customer service very welcoming. Eddy Romero is such a nice person very professional and helpful. He made sure I understood the whole process of Great customer service very welcoming. Eddy Romero is such a nice person very professional and helpful. He made sure I understood the whole process of the purchase and answered all my questions. Finance person was also nice and professional. Highly recommend this dealership and I recommend for everyone else to ask for Eddy Romero. More

Our Lexus purchase Great experience with this dealership. Ranger was a wonderful guy to work with in our purchase. Would definitely recommend Ranger and Clear Lake Lexus Great experience with this dealership. Ranger was a wonderful guy to work with in our purchase. Would definitely recommend Ranger and Clear Lake Lexus to our friends. More

Service I was very unhappy with J.T. Proctor, I called him twice and he did not return my call until late that night 5:45pm when I was on my way to pick up my I was very unhappy with J.T. Proctor, I called him twice and he did not return my call until late that night 5:45pm when I was on my way to pick up my vehicle then to find out that he had replaced a part in my vehicle that i had not authorized. and expected me to pay for i. More