
Sterling McCall Lexus Clear Lake
Houston, TX
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Servicing my car The service person was nice answering questions I had about the service I needed for my car. Though it was busy and had to wait a little longer than w The service person was nice answering questions I had about the service I needed for my car. Though it was busy and had to wait a little longer than what I expected, I was satisfied with the service. More
Excellent service department The service department is first class. Im always comfortable taking my personal car in for service knowing im getting the best care for my vehicle. The service department is first class. Im always comfortable taking my personal car in for service knowing im getting the best care for my vehicle. More
First Time Leasing Eddie Romero was excellent and the process was made so easy with the help of Tim Nguyen in finance! Great people and dealership! Will return. Eddie Romero was excellent and the process was made so easy with the help of Tim Nguyen in finance! Great people and dealership! Will return. More
Replace the airbag Excellent service and no pressure. Waiting room very comfortable and well supplied with snacks and drinks. Courteous and efficient. Car was ready when Excellent service and no pressure. Waiting room very comfortable and well supplied with snacks and drinks. Courteous and efficient. Car was ready when I arrived to pick it up and sparkling clean. More
My Lexus Purchase Great customer service very welcoming. Eddy Romero is such a nice person very professional and helpful. He made sure I understood the whole process of Great customer service very welcoming. Eddy Romero is such a nice person very professional and helpful. He made sure I understood the whole process of the purchase and answered all my questions. Finance person was also nice and professional. Highly recommend this dealership and I recommend for everyone else to ask for Eddy Romero. More
Service I was very unhappy with J.T. Proctor, I called him twice and he did not return my call until late that night 5:45pm when I was on my way to pick up my I was very unhappy with J.T. Proctor, I called him twice and he did not return my call until late that night 5:45pm when I was on my way to pick up my vehicle then to find out that he had replaced a part in my vehicle that i had not authorized. and expected me to pay for i. More
Our Lexus purchase Great experience with this dealership. Ranger was a wonderful guy to work with in our purchase. Would definitely recommend Ranger and Clear Lake Lexus Great experience with this dealership. Ranger was a wonderful guy to work with in our purchase. Would definitely recommend Ranger and Clear Lake Lexus to our friends. More
Great and friendly people at front desk and excellent serv The rating was excellent due to the professionalism the dealership has. The lady at from desk was excellent very friendly and respectful. The service The rating was excellent due to the professionalism the dealership has. The lady at from desk was excellent very friendly and respectful. The service rep is outstanding and present himself very professional More
Long Wait What should have been a 20-minute Wait for State Inspection turned into almost 3-Hr Wait! Caregiver to 100% Disabled Combat Veteran! This Long Wait i What should have been a 20-minute Wait for State Inspection turned into almost 3-Hr Wait! Caregiver to 100% Disabled Combat Veteran! This Long Wait is Unacceptable 4 a Caregiver! I have recommended ur Lexus Dealer because ur service has almost been Excellent in the past 4 ppl I have sent there have bought Lexus vehicles based on my recommendation! More
Oil change and check up Above and beyond the service expected. He was very friendly and courteous which is not what people do anymore. Could not have asked for a better servi Above and beyond the service expected. He was very friendly and courteous which is not what people do anymore. Could not have asked for a better service person. More