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Sterling McCall Lexus Clear Lake

Houston, TX

4.8
1,242 Reviews

18160 Gulf Freeway

Houston, TX

77546

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Showing 1,242 reviews

January 13, 2018

Courteous, efficient, and quality service in under 1 hour. In for 40k service. Found service to be courteous, efficient, and of high quality in under 1 hour. This included a complementary carwash. Great deal More

by EC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erika Pressley
January 12, 2018

Service I am always satisfied with the service I receive. I’ve been coming for 6 years for my 2012 RX350. Kyle Hart is very good. More

by Jackson52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Hart
January 07, 2018

15,000 checkup Dalton Scott was very professional and very efficient. Will definitely call him for my next checkup. Called me to inform when car was ready to pickup. More

by Nancy403
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dalton Scott
January 07, 2018

They didn’t change my clock to correct time. Took too long to do the 10000 mile service. Didn’t change clock time. Overall wasn’t much friendly. Want help with my apple telephone to the vehicle. More

by Museumshop
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lexus RX 450
January 05, 2018

My wonderful new family (Lexus of Clear Lake) I had a unique experience when purchasing my RX350. The team from the GM Lyza P to sales Greg B to Finance Rep Phil L and everyone in between were phe More

by mtm431
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Barnett, Phil Lockhart, Lyza Postell
January 05, 2018

Poor Customer Service After purchasing a used Lexus on December 21, 13 days later the brake pad wear light indicator came on. I called the dealership numerous times yesterd More

by Kimberlyhicks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service person
January 04, 2018

Awesome car buying experience time after time Great dealership to deal with. Bought our 8th car and have never had any complaints! I definitely recommend buying there. Thank you to Robert, Wes,and More

by Atoledo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert, Wes, Young
January 04, 2018

Good and fast service. Sent car in for 20K check-up and they had it ready in 1 hour, very good customer service. Not very pushy on the upscale either. More

by Kent1010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Dean
January 03, 2018

Wonderful Excellent customer service and friendly staff. However the car wash was bad. Erika was very helpful trying to clean some areas of the car they missed More

by Lap123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erika
December 29, 2017

30k mile service Came in for my 30k mile service and have a moon roof rattle checked out. Dealer found that the moon roof seal needed replacement. Also the battery fai More

by Larry Lee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elmer Agosto, Johnny Maldonado
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