Sterling McCall Lexus Clear Lake

Courteous, efficient, and quality service in under 1 hour. In for 40k service. Found service to be courteous, efficient, and of high quality in under 1 hour. This included a complementary carwash. Great deal In for 40k service. Found service to be courteous, efficient, and of high quality in under 1 hour. This included a complementary carwash. Great dealership. More

Service I am always satisfied with the service I receive. I’ve been coming for 6 years for my 2012 RX350. Kyle Hart is very good. I am always satisfied with the service I receive. I’ve been coming for 6 years for my 2012 RX350. Kyle Hart is very good. More

15,000 checkup Dalton Scott was very professional and very efficient. Will definitely call him for my next checkup. Called me to inform when car was ready to pickup. Dalton Scott was very professional and very efficient. Will definitely call him for my next checkup. Called me to inform when car was ready to pickup. More

They didn’t change my clock to correct time. Took too long to do the 10000 mile service. Didn’t change clock time. Overall wasn’t much friendly. Want help with my apple telephone to the vehicle. Took too long to do the 10000 mile service. Didn’t change clock time. Overall wasn’t much friendly. Want help with my apple telephone to the vehicle. More

My wonderful new family (Lexus of Clear Lake) I had a unique experience when purchasing my RX350. The team from the GM Lyza P to sales Greg B to Finance Rep Phil L and everyone in between were phe I had a unique experience when purchasing my RX350. The team from the GM Lyza P to sales Greg B to Finance Rep Phil L and everyone in between were phenomenal. I can’t stop telling my friends how great they are. I consider them my new family. More

Poor Customer Service After purchasing a used Lexus on December 21, 13 days later the brake pad wear light indicator came on. I called the dealership numerous times yesterd After purchasing a used Lexus on December 21, 13 days later the brake pad wear light indicator came on. I called the dealership numerous times yesterday and was not able to speak to anyone. I finally decided to physically come to the dealership to get this matter taken care of. The issue I have is why would Clear Lake Lexus sell a used car knowing the brake pads were going out!?! Very disappointed! More

Awesome car buying experience time after time Great dealership to deal with. Bought our 8th car and have never had any complaints! I definitely recommend buying there. Thank you to Robert, Wes,and Great dealership to deal with. Bought our 8th car and have never had any complaints! I definitely recommend buying there. Thank you to Robert, Wes,and Young for all your help! More

Good and fast service. Sent car in for 20K check-up and they had it ready in 1 hour, very good customer service. Not very pushy on the upscale either. Sent car in for 20K check-up and they had it ready in 1 hour, very good customer service. Not very pushy on the upscale either. More

Wonderful Excellent customer service and friendly staff. However the car wash was bad. Erika was very helpful trying to clean some areas of the car they missed Excellent customer service and friendly staff. However the car wash was bad. Erika was very helpful trying to clean some areas of the car they missed during the wash. More

30k mile service Came in for my 30k mile service and have a moon roof rattle checked out. Dealer found that the moon roof seal needed replacement. Also the battery fai Came in for my 30k mile service and have a moon roof rattle checked out. Dealer found that the moon roof seal needed replacement. Also the battery failed it's test. Both were replaced under warranty. The customer rep Elmer Agosto kept me informed throughout all the major service points/findings/repairs. The salesman that sold me the car almost 2 years ago came to see how I was doing and how the service was going. All in all outstanding service by all involved. More