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Sterling McCall Lexus Clear Lake

Houston, TX

4.8
1,242 Reviews

18160 Gulf Freeway

Houston, TX

77546

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Showing 1,242 reviews

December 17, 2019

What a terrible experience! Please do not go in this establishment, because you will have to wait many, many hours to purchase a vehicle. Than when you do purchase "said" vehicle, you will still need to More

by thedarrellb1
Recommend Dealer
No
Employees Worked With
Peter Brown-Brian Ermiler
October 04, 2019

The worst service ever I looked at the car over the weekend of 9/28/19. I went to look at the car on 10/1/19, made choice on 10/2/19. Daniel was off for two days and I didn' More

by Albert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Daniel - Ron and Chris
December 16, 2018

Service pricing Brought my car in for Service. I do believe that everyone that works in service must be making 6 figure salaries. That is the only explanation I can g More

by frank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
NA
July 20, 2018

Sales director very honorable On July 17, 2018 I came to the dealership and met the Internet sales manager Jonatan Abarca i told him I just remodeled my apartment and I’m lookin More

by RyanSimmons
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonatan Abarca (dishonest). Deana Ismajli ( terrific)
April 20, 2018

THIS PLACE HAS REALLY GONE DOWN Lexus called me to schedule an appointment. I got to the appointment and stood for 15 minutes waiting on a valet to take my car keys. There was no o More

by Mike M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unknown
April 08, 2018

BEWARE IF YOU ARE A SENIOR CITIZEN About a year ago I was told my power steering fluid was leaking. Service advisor said my car might catch on fire and would not pass safety inspection More

by Beware
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ricky Walls
January 19, 2018

Service department was great from start to finish. From the service from the service department receptionist to getting a loaner car assigned and customer service from Kyle was great. Also can tell mec More

by Shawn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle, Service desk receptionist and loan car lady, all were awesome.
January 18, 2018

All Good Mike did a great job.. car was clean when we got there .., he went over options and features on the car .. finance was hassle free as well .. all good More

by Mud cat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
January 15, 2018

Awesome service My visit was quick and easy. Kyle was informative and very friendly i would definitely recommend this dealership to everyone i know. The dealer also p More

by Susie2685
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle hart
January 14, 2018

Lexus purchase The sales associate was very professional and helpful in helping my wife find the Lexus vehicle she desired to purchase. The financing staff was ver More

by gj855
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Stubblefield, Corey in finance
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