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Sterling McCall Lexus Clear Lake

Houston, TX

4.8
1,242 Reviews

18160 Gulf Freeway

Houston, TX

77546

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Showing 1,242 reviews

December 11, 2021

On Friday, December 10, 2021, I purchased a pre owned vehicle from Sterling McCall Lexus Clear Lake and John Girgis was my salesperson. To say he went "above and beyond " is an understatement! John un More

by makeever123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Girgis
Dec 15, 2021 -

Sterling McCall Lexus Clear Lake responded

Thank you for your kind words for John! We are so glad we were able to provide you with a great car buying experience and exceed your expectations! Please let us know if there is anything else we can help you with. We look forward to your next visit!

April 24, 2021

Isidoro "Izzy" Sisneros (along with Peter Brown from the Finance department) assisted me with the purchase of a brand new 2021 ES350. I couldn't be more pleased with the entire process. I had to order my ca More

by RobertR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Izzy Sisneros, Peter Brown
Apr 28, 2021 -

Sterling McCall Lexus Clear Lake responded

Thank you, Robert, for your kind words for Izzy and Peter! We are very happy to hear that we were able to provide you with a pleasant car buying experience! We thank you for your business and look forward to your next visit!

April 21, 2021

Audrey Mickens is the best for assisting me with my purchase. She was very through and went above and beyond to ensure I had a great experience. I recommend her is you are looking for a competent and p More

by Sherry D.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Audrey Mickens
Apr 21, 2021 -

Sterling McCall Lexus Clear Lake responded

Thank you, Sherry, for your kind words for Audrey! We thank you for your business and look forward to your next visit!

April 05, 2021

I’m so glad that we chose Sterling McCall in Clearlake, Texas to buy our new RX350. Mr. Glenn made our buying experience exceptional. He was so knowledgeable and infinitely patient with us, making sure we More

by Hourhanz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn
Apr 05, 2021 -

Sterling McCall Lexus Clear Lake responded

Thank you for your kind words for Glenn! We thank you for your business and look forward to your next visit!

February 15, 2021

As an 11yr. satisfied Lexus customer I must congratulate As an 11yr. satisfied Lexus customer I must congratulate Sterling McCall on the updating of their dealership in Clear Lake, TX. Extremely Nice!! More

by atrahan0292@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Niko, Cory Carter, Frederick Forshey, Erick Robinson and Russell.
Feb 19, 2021 -

Sterling McCall Lexus Clear Lake responded

Thank you Andy for your kind words for Peter and Russell! We are thrilled that they provided you with a great car buying experience. Congratulations on your Lexus ES 350!

December 29, 2020

Audrey Mickens was our sales representative and she done an excellent job. She was very professional with the knowledge and know how of practicing her craft. She continued to keep us the customers in mind a More

by The Jones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Audrey Mickens
Dec 30, 2020 -

Sterling McCall Lexus Clear Lake responded

Thank you for your kind words for Audrey! We are very happy to hear that she was able to provide you and your wife with an amazing car buying experience! We thank you for your business and look forward to your next visit!

December 03, 2020

Very good service. Very good service. Very good service. Very good service. Very good service. Very good service. Very good service. Very good service. Very good service. Very good service. More

by Mclarrysr.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
Dec 04, 2020 -

Sterling McCall Lexus Clear Lake responded

We are very happy to hear that we were able to provide you with very good service. We thank you for your business and look forward to your next visit!

November 24, 2020

Danny Smith was my salesman and on this last Saturday as my wife and I were nearing the end of our search for a Lexus that fit our needs we met a super cheery and straight to the point salesman in Danny. He More

by G Ginn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Smith
Nov 25, 2020 -

Sterling McCall Lexus Clear Lake responded

Thank you for your kind words for Danny! We are very happy to hear that he was able to provide you and your wife with an extremely pleasant car buying experience! We thank you for your business and look forward to your next visit!

August 17, 2020

I dropped by for a recall repair and it doesn't meet the expectation of a luxury dealership. Just the average shop. The repairs took longer than expected and the customer service is non existent. More

by erickislas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sterling McCall Lexus Clear Lake
Sep 09, 2020 -

Sterling McCall Lexus Clear Lake responded

Thank you for your feedback about your recent experience because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Jesse Rodriguez jrodriguez1@Sterlingmccalllexusclearlake.com

January 27, 2020

I’ve been going to the Clear Lake Lexus since I bought my vehicle in 2017. I’ve been having issues with one of my tires being low. I would take it to get it fix, but they always told me everything was fine a More

by perezlara09
Recommend Dealer
No
Employees Worked With
Sam
Mar 03, 2020 -

Sterling McCall Lexus Clear Lake responded

We truly value your business and thank you for bringing this to my attention. Please contact me directly at the email listed below. I would like an opportunity to fix this and to know more about your experience. I look forward to speaking with you. Jesse Rodriguez jrodriguez1@Sterlingmccalllexusclearlake.com

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