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Sterling McCall Lexus Clear Lake

Houston, TX

4.8
1,245 Reviews

18160 Gulf Freeway

Houston, TX

77546

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Showing 1,245 reviews

May 10, 2022

Very good service as vehicle condition and work recommended were clearly communicated including providing a loaner car when it was determined that the work would take longer than one day. The servi More

by Bill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean Levos
May 11, 2022 -

Sterling McCall Lexus Clear Lake responded

Thank you Bill for your recommendation and kind words for our staff, we appreciate it! We are very happy to hear that we were able to provide you with an enjoyable experience! We thank you for your business and look forward to your next visit!

May 02, 2022

just like to say thanks to Dennis Holmes I brought car in for a oil change, he was very professional always goes above and beyond to make the customer satisfied keep up the great job More

by poloman1245
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Holmes
May 04, 2022 -

Sterling McCall Lexus Clear Lake responded

Thank you for the recommendation and kind words for Dennis! We thank you for your business and look forward to your next visit!

May 04, 2022 -

poloman1245 responded

Dennis Holmes always makes sure his customers receive 5 ⭐️ Service keep up the great job 👏

February 28, 2022

I DO NOT RECOMMENT THIS DEALER TO ANYONE, WORSE SERVICE, went Thursday night just to look at the truck that I saw on the web and we wanted to try to see if i was able to trade my car and Joana Becerra told More

by faviola6669
Recommend Dealer
No
Employees Worked With
Joana Becerra, peter brown
Mar 02, 2022 -

Sterling McCall Lexus Clear Lake responded

Thank you for bringing this to my attention. I apologize for your sales experience. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Lyza Postell General Manager postell@lexusclearlake.com

December 11, 2021

On Friday, December 10, 2021, I purchased a pre owned vehicle from Sterling McCall Lexus Clear Lake and John Girgis was my salesperson. To say he went "above and beyond " is an understatement! John un More

by makeever123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Girgis
Dec 15, 2021 -

Sterling McCall Lexus Clear Lake responded

Thank you for your kind words for John! We are so glad we were able to provide you with a great car buying experience and exceed your expectations! Please let us know if there is anything else we can help you with. We look forward to your next visit!

April 24, 2021

Isidoro "Izzy" Sisneros (along with Peter Brown from the Finance department) assisted me with the purchase of a brand new 2021 ES350. I couldn't be more pleased with the entire process. I had to order my ca More

by RobertR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Izzy Sisneros, Peter Brown
Apr 28, 2021 -

Sterling McCall Lexus Clear Lake responded

Thank you, Robert, for your kind words for Izzy and Peter! We are very happy to hear that we were able to provide you with a pleasant car buying experience! We thank you for your business and look forward to your next visit!

April 21, 2021

Audrey Mickens is the best for assisting me with my purchase. She was very through and went above and beyond to ensure I had a great experience. I recommend her is you are looking for a competent and p More

by Sherry D.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Audrey Mickens
Apr 21, 2021 -

Sterling McCall Lexus Clear Lake responded

Thank you, Sherry, for your kind words for Audrey! We thank you for your business and look forward to your next visit!

April 05, 2021

I’m so glad that we chose Sterling McCall in Clearlake, Texas to buy our new RX350. Mr. Glenn made our buying experience exceptional. He was so knowledgeable and infinitely patient with us, making sure we More

by Hourhanz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn
Apr 05, 2021 -

Sterling McCall Lexus Clear Lake responded

Thank you for your kind words for Glenn! We thank you for your business and look forward to your next visit!

February 15, 2021

As an 11yr. satisfied Lexus customer I must congratulate As an 11yr. satisfied Lexus customer I must congratulate Sterling McCall on the updating of their dealership in Clear Lake, TX. Extremely Nice!! More

by atrahan0292@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Niko, Cory Carter, Frederick Forshey, Erick Robinson and Russell.
Feb 19, 2021 -

Sterling McCall Lexus Clear Lake responded

Thank you Andy for your kind words for Peter and Russell! We are thrilled that they provided you with a great car buying experience. Congratulations on your Lexus ES 350!

December 29, 2020

Audrey Mickens was our sales representative and she done an excellent job. She was very professional with the knowledge and know how of practicing her craft. She continued to keep us the customers in mind a More

by The Jones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Audrey Mickens
Dec 30, 2020 -

Sterling McCall Lexus Clear Lake responded

Thank you for your kind words for Audrey! We are very happy to hear that she was able to provide you and your wife with an amazing car buying experience! We thank you for your business and look forward to your next visit!

December 03, 2020

Very good service. Very good service. Very good service. Very good service. Very good service. Very good service. Very good service. Very good service. Very good service. Very good service. More

by Mclarrysr.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
Dec 04, 2020 -

Sterling McCall Lexus Clear Lake responded

We are very happy to hear that we were able to provide you with very good service. We thank you for your business and look forward to your next visit!

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