Sterling McCall Lexus Clear Lake
Houston, TX
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swesome Service The young man who collected my key was very professional wonderful attitude even though he was checking in someone else he made time to help me and di The young man who collected my key was very professional wonderful attitude even though he was checking in someone else he made time to help me and direct me to the front desk the young lady’ geeeted me while helping another customer once finished she checked me in promptly received a voice mail letting me know my car was finished along with an estimate for future repairs . Rick closed me out had great conversation. Rate my visit 10 or as they say a five star. Y’all rock More
First time buyer with awesome experience!!! Yung did an awesome job as a car sales associate. We had a great buying experience with him. Need a Lexus? Come to clear lake Lexus and find Yung Truo Yung did an awesome job as a car sales associate. We had a great buying experience with him. Need a Lexus? Come to clear lake Lexus and find Yung Truong!!! More
Excellent experience! Was in and out within 2 hours, Ron was great and took the time to address all my wants and needs. He even went all the way to taking my old car to my Was in and out within 2 hours, Ron was great and took the time to address all my wants and needs. He even went all the way to taking my old car to my job while I drove the car I purchased! More
Issue with warning message Dealership able to resolve my problem with a warning message regarding my brakes which said braking power low. Service advisor was prompt, courteous, Dealership able to resolve my problem with a warning message regarding my brakes which said braking power low. Service advisor was prompt, courteous, and professional. More
Customer service was great! Mr Christian Hernandez didn’t hesitate to help me with the pressure of my tires. He went above and beyond to help me with everything I needed Mr Christian Hernandez didn’t hesitate to help me with the pressure of my tires. He went above and beyond to help me with everything I needed More
20000 mile service Great dealership !! Love them and my car👍🏻 Nice friendly people. Lexus of clear lake Texas . They seem to care about the customers and know how to t Great dealership !! Love them and my car👍🏻 Nice friendly people. Lexus of clear lake Texas . They seem to care about the customers and know how to treat them. More
Recall repair This dealership I very good. They do all the maintenance on my Lexus. However, I recently scheduled a recall repair for an airbag. They also replaced This dealership I very good. They do all the maintenance on my Lexus. However, I recently scheduled a recall repair for an airbag. They also replaced a strut and did a state inspection. The strut repair and inspection were done but after having my car for a week they told me the airbag was on back order. In all fairness they gave me a loaner car but it will be quite an inconvenience to reschedule for the recall. I just wish they would have told me they didn't have the airbag More
Now That Was Fast My truck was on its last leg and I needed a vehicle ASAP. James Cobb got me in my dream truck that day. He was attentive, helpful and went above and My truck was on its last leg and I needed a vehicle ASAP. James Cobb got me in my dream truck that day. He was attentive, helpful and went above and beyond. Go see him if your in the market. More
Helpful, knowledgeable, professional !!! Always friendly and professional help. My contact spends time to explain why certain service is needed. When needed A loaner car is available. Kyle al Always friendly and professional help. My contact spends time to explain why certain service is needed. When needed A loaner car is available. Kyle always conducts himself in a very professional way when attending to my issues with my IS 350. More
Awesome Service! I always get great service at the clear lake location. Got my battery changed and they made it quick and easy. Communication and follow up is great as I always get great service at the clear lake location. Got my battery changed and they made it quick and easy. Communication and follow up is great as well. More