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Sterling McCall Lexus Clear Lake

Houston, TX

4.8
1,244 Reviews

18160 Gulf Freeway

Houston, TX

77546

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Showing 1,244 reviews

June 12, 2023

I was having problems with my car and called and was able to come in on today to get the problem resolved. Dean was very nice and courteous and my car was finished in a timely fashion. Awesome Service Team!! More

by Queen B
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean
Jun 16, 2023 -

Sterling McCall Lexus Clear Lake responded

Thank you for being our customer, we appreciate your kind words. We are thrilled that you had a pleasant service visit! We thank you for your business and look forward to your next visit!

June 09, 2023

Great dealership. No pushy, friendly staff, less markup with extremely over price dealers installed things you don’t need. I wish that they eliminates it completely l More

by PK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kalvin
Jun 15, 2023 -

Sterling McCall Lexus Clear Lake responded

Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

June 09, 2023

Ericka Presley was absolutely amazing. She was very professional and courteous. She has a customer for life. More

by Vrdickerson47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ericka Presley
Jun 15, 2023 -

Sterling McCall Lexus Clear Lake responded

Thank you for being our customer, we appreciate your kind words for Ericka!

June 08, 2023

At the dealership they were very nice and caring. They were waiting for me since I was having problems with the van not wanting to start and I had called for an appointment. The oil was changed and More

by Janie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Schoenvogel
Jun 12, 2023 -

Sterling McCall Lexus Clear Lake responded

Thank you for your kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!

Jun 12, 2023 -

Janie responded

Lexus Clearlake has a reliable customer service team.

June 08, 2023

I have purchased more than 5 cars from John Girgis at Sterling McCall Lexus of Clear Lake, and he is by far the best salesman I have ever dealt with and will continue to go to him ! More

by Pierre
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Girgis
Jun 12, 2023 -

Sterling McCall Lexus Clear Lake responded

Pierre, thank you for sharing your positive experience! We always strive to provide top-quality service to every guest, and are pleased to hear that you enjoyed your experience here at Sterling McCall Lexus Clear Lake!

June 08, 2023

First rate customer service. I need my vehicle to be reliable and Patrick guides me to the most economical way to achieve that. My most recent service found an unanticipated prob More

by Don Galvez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Vogelschoen
Jun 12, 2023 -

Sterling McCall Lexus Clear Lake responded

Don Galvez, it's experiences like yours that really keep us motivated! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Sterling McCall Lexus Clear Lake!

June 08, 2023

I waited for my car and it took the time they said. Pleasant to deal with.. More

by Elizabethagupton
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
David
Jun 12, 2023 -

Sterling McCall Lexus Clear Lake responded

Hi Elizabeth, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 08, 2023

Excellent service always. Never had any problems with this dealership. Next car I will buy…of course another Lexus. More

by Galvani25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick S.
Jun 12, 2023 -

Sterling McCall Lexus Clear Lake responded

Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

June 08, 2023

My service advisor, Woody Sweet, is the absolute bomb! He goes above and beyond. He ALWAYS takes excellent care of me. More

by SZQue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Woody Sweet
Jun 12, 2023 -

Sterling McCall Lexus Clear Lake responded

Thank you for your thoughtful review. We're glad to hear you had such an outstanding experience working with Woody. We thank you for your business and look forward to your next visit!

June 07, 2023

Always the best service. Dennis Holmes in service is my go to. Best dealer in town! More

by Richcummings70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Holmes
Jun 10, 2023 -

Sterling McCall Lexus Clear Lake responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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