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Sterling McCall Lexus Clear Lake

Houston, TX

Overview
Reviews
Vehicles
4.8
1,016 Reviews
Call Dealership (281) 853-1400
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18160 Gulf Freeway

Houston, TX

77546

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Showing 1,016 reviews

November 21, 2024

Kevin was really good during this unexpected service. He kept me post while I waited on parts that had to be ordered and I needed to get back on the road. More

by rtz19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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November 20, 2024

Excellent service and prompt. Service Advisor Kevin was very knowledgeable and informative. No waiting even on a Saturday. I was in and out in quick and even got a loaner vehicle. More

by Adriana B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Martinez Careon
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November 19, 2024

Best dealer experience I have ever had. Polite, efficient, wonderful waiting area. Superior in every way. More

by Doctor Funk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Murphy
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Nov 21, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 19, 2024

My Lexus service representative Dennis went out of his way for me. My Father passed More

by Sahagman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Holmes
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Nov 21, 2024 -

Sterling McCall Lexus Clear Lake responded

Hello, we're happy you found Dennis to be so supportive during your experience here at Sterling McCall Lexus Clear Lake. Feel free to reach out to us if you need anything. Have a wonderful day.

November 18, 2024

About one minute after I arrived at the service department someone came and confirmed my appointment and told me that my agent would be with me shortly.The agent arrived,got some information and wa More

by hernandezruben984@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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Nov 19, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 18, 2024

Excellent , courteous , prompt service provided . Service Advisor Tim Day was very helpful and kept me informed on the service status. More

by navalaranke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Day
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November 18, 2024

Incredible service and staff! David took the time to explain everything clearly. The service was completed faster than expected, and they kept me updated throughout the process. More

by MBajrami
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Martinez and David Wurman
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November 17, 2024

Everytime I go to the dealership, it's always busy with people. The employees always acknowledge you!!! More

by Lucille Wilbur
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Forshey
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Nov 19, 2024 -

Sterling McCall Lexus Clear Lake responded

Hello Lucille, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

November 17, 2024

I love the way they work, great customer service, friendly and professional, specifically my assistance More

by Chicuongusa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
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Nov 19, 2024 -

Sterling McCall Lexus Clear Lake responded

Hello, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

November 16, 2024

I experienced outstanding customer service. Everyone that I came into contact with, from Dean the service writer, Christian who arranged the ride share, through the cashier, all made me feel li More

by tjcherd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean & Christian
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Nov 18, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, thank you for your kind review; we are happy to pass along your comments to Christian and Dean here at Sterling McCall Lexus Clear Lake! We are always more than happy to assist you if anything else comes up. Take care!

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