Sterling McCall Hyundai

Great Working with Lisa! My overall experience went Great! I emailed the dealership, Lisa was prompt with her response. We scheduled a time to visit the dealership. I came by My overall experience went Great! I emailed the dealership, Lisa was prompt with her response. We scheduled a time to visit the dealership. I came by Lisa did not pressure me or push me any certain way, but she was very knowledgeable of the inventory and after a few visits I was ready to make my purchase. More

Amazing Service! Amazing car! Soo happy! I want to drive everywhere now. I got so much car for my money and Farron did not try to lie or screw me ever. My friends are jealous and compare it t I want to drive everywhere now. I got so much car for my money and Farron did not try to lie or screw me ever. My friends are jealous and compare it to a Lexus. More

Very nice service and staff . Completely satisfied with professionalism and attitude of the sales person toward the customer, specifically willingness to help find the perfect ve . Completely satisfied with professionalism and attitude of the sales person toward the customer, specifically willingness to help find the perfect vehicle. More

The New #3 Dealer (to me) When I first went into Sterling McCall, it was very busy. I was greeted by a very nice foreign man named Eugene. My wife and I had never bought a car When I first went into Sterling McCall, it was very busy. I was greeted by a very nice foreign man named Eugene. My wife and I had never bought a car before, and were not sure we were getting the best deal. We were purchasing a new 2016 Elantra. Without verifying actual numbers, we weren't sure that the offer was obtained was legitimate. We had come expecting a car with 0% APR for 60 months at a little over 200. We ended up leaving that first day, which was a Saturday. We obtained a call asking where we went, and we let them know that we had to leave early to volunteer, which was true. We returned the following Monday, when it was relatively empty. However, there are not a ton of finance members, so expect to wait an hour or two to buy your car. I assure you, though. Sterling McCall is giving you the best deal. We got the jitters, played on our smart phones, and continued obsessing over whether or not we were getting the best deal, when we saw that Ron Carter Hyundai reportedly beats any competitor by 1,100$. Guaranteed. We obtained our offer, and went to Ron Carter, who had lied. They told us that they could not beat Sterling McCall's price, and that because our offer wasn't signed or (probably never would be) detailed enough, they would not uphold their guarantee. We were prepared to trust Ron Carter, when their power went off. We called Sterling McCall, but no one had answered. We took this a sign that Sterling's deal was too good to be true. Because of the power outage at Ron Carter, we could not sign contracts, and went back home until the next day, when we would obtain the car. An itch I had made me call McCall one more time, to verify the deal was in fact 0 APR with the number they gave us, which Ron Carter said would never happen in a million years. Ron Carter, the #3 Hyundai dealer in North America. Sterling McCall verified. We showed up 5 minutes after closing, and the finance department, our salesman Eugene, and managers stayed another 2 hours helping us close this deal that Ron Carter boasted they would never do because of the way Hyundai Dealerships work, loss of money, etc. In the end, Sterling McCall is not perfect. It needs a few more finance members, a little more clarity, and to show more print offs of official numbers a little sooner. But all in all, the staff was friendly, helpful, and honestly wanted us to be happy with our purchase with the most benefit to both parties. When you go to buy a car, it isn't about free lunch on Saturdays, price guarantees that don't uphold, or how long you waited. It's about getting the best price for the car you desire with the least amount of headache. And Sterling McCall delivered. They deserve the #3 spot to me! Also, Mauricio in the finance department is a badass. He is very friendly, tells you how it is, and tries to help you out in the best way he can without giving you any fluff. More

Don't by a Hyunai from any dealer!! Hyundai's may be good cars. In fact, I enjoy the Hyundai that I recently purchased (2013, Hyundai Sonata Hybrid) but THERE'S A CATCH!. If your about t Hyundai's may be good cars. In fact, I enjoy the Hyundai that I recently purchased (2013, Hyundai Sonata Hybrid) but THERE'S A CATCH!. If your about to purchase a Hyundai, or on the fence about it I advise that you call Hyundai USA customer service line and just ask a few simple questions. They are completely incompetent. If you have problems with you car or you need questions answered then your completely on your own! This alone is enough to get me to purchase from a different manufacturer because who wants to spend thousands of dollars and then have to deal with an incompetent support team? More

Don't buy from here Worst buying experience ever. Pushed all sorts of warranties on me and then when I went to cancel they just kept coming up with excuses to not cancel Worst buying experience ever. Pushed all sorts of warranties on me and then when I went to cancel they just kept coming up with excuses to not cancel. There were issues with financing too, so I got my own financing and then I'm told that there went through (about 5 points higher than mine!) Took advantage of our situation where we were in the need of a car ASAP. Don't buy here, very dodgy finance people who are not at all straight with you. More

2015 Genesis Puchase I have had the best experience and customer service. I love my Genesis. I have owned several cars, Lexus, Toyota, Honda and BMW, by far this is one of I have had the best experience and customer service. I love my Genesis. I have owned several cars, Lexus, Toyota, Honda and BMW, by far this is one of the best cars that I have ever owned. More

Great customer service I went on February 28 2015 I was expecting to buy only one car due to my credit score but I needed two new vehicle. I had gone to almost every dealer I went on February 28 2015 I was expecting to buy only one car due to my credit score but I needed two new vehicle. I had gone to almost every dealer and they denied what I wanted. they would approve me for a basic car package I left until I saw sterling McCall, I when for a trip and I did not expect to get two vehicles due to my credit but they did excellent job and now I got two new vehicles Thanks a bunch. I would recommend to any one who wants a new vehicle. More

Lying and Price Jacking On the morning of 5.27.2014 I called in about a part that I needed. The ignition lock cylinder in my 2007 Hyundai Azera was bad and had to be rep On the morning of 5.27.2014 I called in about a part that I needed. The ignition lock cylinder in my 2007 Hyundai Azera was bad and had to be replace. I talked to one of the part guys and told him what I needed. He asked me for the VIN # and I gave it to him along with my car details. He told me that part will be $150. I said okay let me go ahead and place an order. He then told me they don't have it in stock that it need to be special order and will come in about 4 business days. I said that's fine I would like to place the order. Then he told me that I had to come in to place the order because they don't do orders over the phone. I understand and told him okay I will be there. I took off on my lunch break to come by Sterling McCall Hyundai on 59. I had to wait in the part department for over 30 mins for him to come out to ask what is it that I need. His name was Dwayne. I gave him the VIN number to my car so he can look up that part. He then came back about 10 mins later and told me that the part will be $350. I was like WHAT?!?!? A $200 different from what he told me over the phone about 2 hours ago. He then went on and says ..."the reason why this is so expensive that this car was the first year that the keys are diamond cut and ALL the dealership prices are the same". I knew this guy was FULL of it! I went there and waited for 40 mins for nothing. Please don't lie to the customers we are not stupid. So I left and called around to the other Hyundai dealerships. All of them give me a lot lower price for the exact same part. I wonder what else they do to their customers that don't know much about cars or don't check up on things like I do. I hope the CEO of this dealership see this and see whats going on behind close doors. My girlfriend, coworkers and I all own Hyundai. I told all of them about my experiences with Sterling McCall Hyundai on 59. If this is the kind of services they have then we will NOT BE BUYING ANY CARS FROM THIS DEALERSHIP. They are nice when you come in to buy a car but when you need parts or something goes wrong with your car they can care less and try to rip you off. More

The dealership offered me a decent price although they were not very friendly on negotiating the price (got an ALL CAPS response from the manager on my offer - I found that extremely rude). If I had the t were not very friendly on negotiating the price (got an ALL CAPS response from the manager on my offer - I found that extremely rude). If I had the time and energy I could have found a dealership with slightly better price. Nevertheless, Lisa (my salesperson) was helpful. She gave me a quote on phone and stayed true to her word. Unfortunately, the deal didn't work out but still all in all it was a good experience. If I plan to buy a Hyundai in future, this dealership would be in my list for the first 3 calls. More