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Sterling McCall Hyundai

Houston, TX

4.5
892 Reviews

10301 Southwest Fwy.

Houston, TX

77074

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Showing 892 reviews

November 09, 2024

Great customer service, very efficient. Daniel is an excellent sales person. Management was great in working out a deal. More

by Scosanford
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel, Frank Galan, Maurice Caraway
Nov 12, 2024 -

Sterling McCall Hyundai responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 09, 2024

I will not bring my truck no where else for service or purchase a vehicle but Sterling McCall .Thanks, More

by Rigginsrobert61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cedric
Nov 12, 2024 -

Sterling McCall Hyundai responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 08, 2024

The dealership is okay, don’t try and pressure you into upsells and stuff you don’t need. I had specifically asked them to air up my tires when they rotated them, they did not. I had to go to a tire shop o More

by Ms2021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marisela
Nov 18, 2024 -

Sterling McCall Hyundai responded

Ms2021, We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Maurice Caraway General Manager mcaraway@sterlingmccallhyundai.com

November 08, 2024

Dropped off my car I got 2 calls I did ignore the 2 calls due to election and message spams. I was left with a confusing voicemail. I called back and messaged several times and went 3 days with no text or ca More

by rinconmickey_
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Troy, Frank Galan, Maurice Caraway
Nov 09, 2024 -

Sterling McCall Hyundai responded

Thank you for bringing this to my attention. I apologize for what your experience and the communication. I would like an opportunity to address your concerns and to earn your business. Please contact me at your first convenience. I look forward to speaking with you. Maurice Caraway General Manager mcaraway@sterlingmccallhyundai.com

November 01, 2024

Carlos and Alvin made our experience of having to buy a car at 8:45 PM on a weekday extremely pleasant and seamless. They are great.! More

by Simonne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alvin and Carlos
Nov 04, 2024 -

Sterling McCall Hyundai responded

Hi Simonne, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Hyundai! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 01, 2024

Service was excellent…Donhall Murrell is GREAT! !…Also a big Thanks to Angel the Texh that worked on my car. More

by gbjones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donhall Murrell
Nov 04, 2024 -

Sterling McCall Hyundai responded

Hi, thank you for your kind review; we are happy to pass along your comments to Donhall Murrell here at Sterling McCall Hyundai! We are always more than happy to assist you if anything else comes up. Take care!

November 01, 2024

The salesman was easy to work with. He was very knowledgable of the vehicle I wanted. More

by dcell0410
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Andy Than
Nov 04, 2024 -

Sterling McCall Hyundai responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 29, 2024

Excellent customer service. Service Department was fast and advisor communication was excellent. Highly recommend this dealership for all your services. More

by YT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisela Teran
Nov 01, 2024 -

Sterling McCall Hyundai responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Hyundai. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

October 29, 2024

Donhan is amazing and always ensures my car is up to par and then some. Always an easy day when I drop off my car with him for its maintenance. More

by e3travels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donhan
Nov 01, 2024 -

Sterling McCall Hyundai responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 25, 2024

Glenis has always been the guy who’s always willing to help. He goes extra miles to keep customer happy. Keep it up Glenis More

by melh86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenis
Oct 26, 2024 -

Sterling McCall Hyundai responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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