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Sterling McCall Hyundai
Houston, TX
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The dealership is okay, don’t try and pressure you into upsells and stuff you don’t need. I had specifically asked them to air up my tires when they rotated them, they did not. I had to go to a tire shop o upsells and stuff you don’t need. I had specifically asked them to air up my tires when they rotated them, they did not. I had to go to a tire shop on my way home and pay for them to do it because I had spine surgery recently and can’t. Also, they left their trash in my car. Plastic wrap and papers. I expected more for $130 oil change and tire rotation. I’m going to shop around for next time. More
Dropped off my car I got 2 calls I did ignore the 2 calls due to election and message spams. I was left with a confusing voicemail. I called back and messaged several times and went 3 days with no text or ca due to election and message spams. I was left with a confusing voicemail. I called back and messaged several times and went 3 days with no text or call about an update on my phone. After a while I called the dealership instead of Troy and finally got an update. And a message of all these extra recommendations and suggestions for my brakes, brake fluids, filters, and 2 different alignments; all would’ve cost almost 1,500 and more.I only took my car in for a recall. This is the worst dealership…. More
Excellent customer service. Service Department was fast and advisor communication was excellent. Highly recommend this dealership for all your services. Service Department was fast and advisor communication was excellent. Highly recommend this dealership for all your services. More