Sterling McCall Hyundai
Houston, TX
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Great dealership Awesome. Internet salesperson, Daniel, was amazing. He went through everything I needed to know about my new car. He even called me a couple of days l Awesome. Internet salesperson, Daniel, was amazing. He went through everything I needed to know about my new car. He even called me a couple of days later to see if I had any questions. More
We love our new Hyundai! Surprisingly great vehicle, every day as we drive, we seem to find another reason to compliment ourselves for buying our new Hyundai! Of course much Surprisingly great vehicle, every day as we drive, we seem to find another reason to compliment ourselves for buying our new Hyundai! Of course much of this has to do with our Salesperson, Peter. He was courteous, friendly, professional and very knowledgeable. Peter has contacted us after the delivery to make sure we are enjoying the car and asked if he could be helpful in any way. He also mentioned bringing the car in for service and asked for referrals....we are recommending him to all of our neighbors, family and friends. A GREAT buying experience. Thank you Peter and thank you Hyundai! More
Sterling mcall hyundai Best hyundai dealer in the Houston area. Will go back. Dealership was friendly, not stressful. Customer service was awesome. (Lisa) was the best! S Best hyundai dealer in the Houston area. Will go back. Dealership was friendly, not stressful. Customer service was awesome. (Lisa) was the best! She listened to my wants and needs and went above and beyond to get them. Will definitely recommend. More
Best Experience Me and my husband work with this dealer since 2010. We loved this dealer, especially our sales person Peter Sadeghi, he is a wonderful person. He help Me and my husband work with this dealer since 2010. We loved this dealer, especially our sales person Peter Sadeghi, he is a wonderful person. He helps us everytime we go there More
2016 Sonata Sport Purchase Test drove Sonata ECO. Felt like gear ratios too high. Shifted into higher gears too soon. Lags under demand for higher acceleration. Ended up buying Test drove Sonata ECO. Felt like gear ratios too high. Shifted into higher gears too soon. Lags under demand for higher acceleration. Ended up buying 2.4 L engine. The new car replaces 2012 Sonata GLS which was damaged in recent flood conditions. Too bad this was very good car. No trouble at any time. More
The most through and pleasurable buying experience This was the most thorough and pleasurable sales experience. They not only found me the vehicle I was looking for at my target price, but also spent a This was the most thorough and pleasurable sales experience. They not only found me the vehicle I was looking for at my target price, but also spent a significant amount of time going through my new vehicle operation long after store closing. They setup everything from my Bluetooth connections to activating my introductory BlueLink and Sirrus accounts. They also scheduled my first service appointment for me. In short, it was a great experience. More
Dinesh khindri Great sales people, no hidden surprises, very clear information. Good dealership discounts. I came here from other state to catch up good deal. . Comm Great sales people, no hidden surprises, very clear information. Good dealership discounts. I came here from other state to catch up good deal. . Communication was great too.... Highly recommended.... More
Bad Customer Service and Repair Service On 4-23-2016 I purchased two used cars from Sterling McCall Hyundai. On 4-25-2016 one of them died, I called Sterling McCall Hyundai and spoke to Gab On 4-23-2016 I purchased two used cars from Sterling McCall Hyundai. On 4-25-2016 one of them died, I called Sterling McCall Hyundai and spoke to Gabriel (the salesman that sold me the car) and was told too bad so sad. Sterling McCall will not honor it. I called the service department and was on hold for 32 minutes and finally someone answered the phone and said “hold on”. I hung up and immediately called the corporate office. I spoke to Junior and told him everything that was wrong with the cars. • One car died and had to be tolled to my house. The battery was no good. • No 2nd key for either car • One car had mats when I purchased it however when it came back from being detailed the mats were missing. • No manual in one car Junior told me he would contact the dealership and get everything fixed. He told me someone from the dealership would call me back that day. On 4-26-2016 I called corporate back and spoke to Joe. He read my case and told me he would contact the dealership and someone will call me back. On 5-3-2016 I called corporate back and spoke to Yvonne. She read my case and told me it was closed. I asked why she said she didn’t know but would reopen the case and would contact the dealership and someone will call me back. On 5-5-2016 I called the dealership myself and spoke to Tim (Service Manager), Tim said to get someone to jump my car and bring it in and they would take care of it. I told him I would bring it in the next morning. On 5-6-2016 I got a jump and brought the car in. Libby checked the car out and could not get it to start up. She tested the battery and YES it was dead. Sterling McCall Hyundai Used Car Director, Sam Elhalaby said they would not honor it, he said he gave me a discount when I purchased two cars so he’s not replacing the dead battery. Sam went on to tell me to get a lawyer and try to get my money back, then he gave me the two finger piece sign and walked back into his office and locked the door. I rate them a neg ten. More
Friendly and professional Sales person was professional. She provided price information quickly when we asked for it (unlike other dealers). The sales manager was helpful and t Sales person was professional. She provided price information quickly when we asked for it (unlike other dealers). The sales manager was helpful and there was not too much pressure to deviate from my buying style which is fairly slow and deliberate. More
B Taylor genesis purchase Antonio was very informative and low key (no pressure). I came in with the car I wanted in mind and lead the sales discussion. I was however, quoted Antonio was very informative and low key (no pressure). I came in with the car I wanted in mind and lead the sales discussion. I was however, quoted an initial price on a vehicle that was significantly more than what was being quoted by the dealership on their own website. More