Sterling McCall Hyundai
Houston, TX
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Lisa Priest - excellent customer service! Great service, friendliness and will be back in the future! Went above and beyond to meet our needs to find the perfect vehicle for our family. Great service, friendliness and will be back in the future! Went above and beyond to meet our needs to find the perfect vehicle for our family. More
Standard service visit Dropped off car for oil change. They Drove me to my business and had my car ready when needed. All was good Very happy with visit. Dropped off car for oil change. They Drove me to my business and had my car ready when needed. All was good Very happy with visit. More
Floor Mat!!! My initial visit to Hyundai was to have the service department take a look at my wife's 2007 Tuscon as the check engine light was on. This was due to My initial visit to Hyundai was to have the service department take a look at my wife's 2007 Tuscon as the check engine light was on. This was due to a flow valve issue which took far too long to diagnose. The car was delivered on Wednesday and we had to chase the service manager down on Friday and Saturday and eventually go in on Monday (Memorial Day) to find out what was taking so long. However, while we were waiting on the Service Manager, we took a look at the Genesis and decided to take a test drive. Lisa Priest was the Sales Lady who took us out and was VERY knowledgeable about the vehicle and walked through all of the features. The car handled like a dream and my wife fell in love with the car. After the test drive we were told that the service department would get all of the costs together for the Tuscon and get in touch with us the following day so we went home. I secretly returned to Hyundai the following day and re-connected with Lisa who put some figures together for me and got the cost down to where it was affordable for me through the lease option, I traded the Tuscon in and closed the deal on the Genesis. The look on my wife's face was priceless when she saw her car sitting in the driveway! In closing... I must say that Lisa was the best Salesperson that I have ever dealt with! Lisa was not the stereotypical "pushy salesperson" that many dealerships have. She spoke to us like we had known her for years. The only thing that prevented my survey to be a 10 out of 10 is that the car came with a passenger front floor mat that has one hole on the left side to fit the notch but was missing the right side hole for the right side notch so the floor mat sticks up on the right side. This is not acceptable for a brand new $50K car! Lisa also told my wife that she would download the apple software for the car to be compatible with her phone once they had it in but when my wife called her to find out if they had received the software yet, Lisa told my wife to find the app and she could download it herself. Not too happy about that. regarding the floor mat... we have taken time out of our busy schedules to contact Hyundai corp. ourselves to try and resolve the issue since Sterling McCall does not want to help us. Hyundai is looking into this issue and we are awaiting their reply. The resolution to these two simple issues could have made my wife and I 100% satisfied and Hyundai would have had 2 top advocates and sales people on their side. Concerned, James Braid More
Sales Very good experience will recommend others Very good automobile like the features..was great on first out of town trip.peter did an excellent job .. f Very good experience will recommend others Very good automobile like the features..was great on first out of town trip.peter did an excellent job .. finance was easy. More
Good Buying Experience This is a very professional dealership. I had a very good buying experience and my salesperson (Lisa) was very thorough in explaining the features of This is a very professional dealership. I had a very good buying experience and my salesperson (Lisa) was very thorough in explaining the features of the car. She knew a lot about the vehicle and was able to answer all of my questions. Very refreshing nowadays. More
Perfect experience Please see above. Best experience ever in car-buying. I Have already recommended Sterling Mccall and my saleman. I know their experience will be as g Please see above. Best experience ever in car-buying. I Have already recommended Sterling Mccall and my saleman. I know their experience will be as good as mine More
New 2017 Santa Fe Sport Lisa Priest was the best Sales person we've ever dealt with. She was very helpful in helping us determine with Santa Fe best fit our needs. Lisa Priest was the best Sales person we've ever dealt with. She was very helpful in helping us determine with Santa Fe best fit our needs. More
Great Experience! My experience with Sterling McCall was great! I worked with Miss Lisa Priest, who made purchasing my new vehicle pleasant and stress-free. She was e My experience with Sterling McCall was great! I worked with Miss Lisa Priest, who made purchasing my new vehicle pleasant and stress-free. She was extremely friendly and patient throughout my entire visit at Sterling McCall dealership. I will definitely recommend this dealership to others! More
great team prather/Geiger is an awesome combination!! 2nd car purchased due to area flooding. wish I did not have to, but if a have to, sterling mccall is where prather/Geiger is an awesome combination!! 2nd car purchased due to area flooding. wish I did not have to, but if a have to, sterling mccall is where I need to be! More
great service Antonio is a great sells men this is my second time going working with him and he does his best to meet my expectations. Mauricio is well excellent at Antonio is a great sells men this is my second time going working with him and he does his best to meet my expectations. Mauricio is well excellent at his job, there wasn't looking like hope for getting the car I wanted but he made it happen finacially More