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Sterling McCall Hyundai
Houston, TX
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I am satisfied with the work done on my car and the excellent customer service by Caleb Manuel and the auto technician that worked on the vehicle. They’re both great and supportive. excellent customer service by Caleb Manuel and the auto technician that worked on the vehicle. They’re both great and supportive. More
I bought my first car here, and the staff was extremely professional, and provided excellent service. Alex was especially thoughtful, and kind. professional, and provided excellent service. Alex was especially thoughtful, and kind. More
Absolutely horrible service! I have been a loyal Hyundai customer and this is the 4th Hyundai dealership I've been to through 3 different vehicles. This is the worst experience e I have been a loyal Hyundai customer and this is the 4th Hyundai dealership I've been to through 3 different vehicles. This is the worst experience ever! If you take your vehicle here take pictures/video prior to leaving. I will never willing go back. My vehicle came in with a crack that went left to right and did not go past the drivers side and when I picked up my vehicle 2 hours later it had a crack that expanded and went top to bottom. Their solution was to replace it with a $1500 windshield with a $500 discount and I would be responsible for the remaining $1000 for a new windshield. I asked for something else to an oil change or something for the inconvenience and to make this right but they refused. It was more me reaching out and following up than them reaching out to me. It took 2.5 weeks to talk to a manager and get an apology. It seems like a sneaky way to either make money or to avoid taking responsibility and make this right. Go anywhere else but here! More