
Sterling McCall Hyundai
Houston, TX
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I made an appointment for a oil change and routine maintenance at the service department. I waited at the dealership not expecting those services to take long. My service rep checked in with me once t maintenance at the service department. I waited at the dealership not expecting those services to take long. My service rep checked in with me once to update and then later said if I was needing to leave I could skip the car wash. Just under four hours later I had to ask a service rep to get my car. More
This dealership is one of the cleanest and most customer accommodative I have ever done business with. I will certainly recommend it to my friends. accommodative I have ever done business with. I will certainly recommend it to my friends. More
They sold me a vehicle with transmission problems, but they didn't tell me at the time of purchase. I received poor customer service at the dealership. The complaint I filed with you didn't yield any posi they didn't tell me at the time of purchase. I received poor customer service at the dealership. The complaint I filed with you didn't yield any positive results. I didn't even know when they closed my case. They showed me a car with the accessories inside, and when they gave it to me, they had already stolen them. How do you think I feel? More
Great prompt service and very polite and helpful. Though I had no appointment I was accommodated immediately with a smile . Had one of the best visits to the dealers in a long time . Though I had no appointment I was accommodated immediately with a smile . Had one of the best visits to the dealers in a long time . More
Dishonest and corrupt service department. Service representative was extremely argumentative, rude and pushy. I have purchased the Hyundai protection plan which was $3300. My AC was not cool Service representative was extremely argumentative, rude and pushy. I have purchased the Hyundai protection plan which was $3300. My AC was not cooling properly. They diagnosed the problem and told me that out of 15 AC components the one component which is bad is not covered in warranty. More
I called in,appointment was made for the next day,Work was propmply done and $ 30 less than quoted originally. Mark the advisor is a good man was propmply done and $ 30 less than quoted originally. Mark the advisor is a good man More
Both Lisa my salespersons and Chang my finance advisor were both incredible! They were patient and walked me through everything that I needed to know. The facility was clean and had great coffee too! were both incredible! They were patient and walked me through everything that I needed to know. The facility was clean and had great coffee too! More