Sterling McCall Hyundai

Overall service is horrible DON'T GO HERE unless critical (ex: car stalls or shuts down). This place gives you the runaround and is not transparent upfront. Quick to get you in DON'T GO HERE unless critical (ex: car stalls or shuts down). This place gives you the runaround and is not transparent upfront. Quick to get you in and out without thoroughly inspecting your vehicle for potential issues. As a result, you don't know what your vehicle needs until something goes wrong. For example, I took my car in for an oil change 2 months ago . My engine light came on soon after. Went back and had to get another oil change. Had to spend $300 dollars to get the engine cleaned from oil deposits and buildup since no one told me this on my last visit. Waited over 3 hours for nothing. I waited an hour and a half AFTER they were done working on my vehicle since no one bothered to come tell me. After I paid, they didn't give me the keys. I had to ask 3 different service advisors where my keys were since no one knew or cared to find out. Finally got my keys 5 minutes later. More

excellent very professional and experience staff and all model available. i would recommend other for this location and sales person. this is my second car purc very professional and experience staff and all model available. i would recommend other for this location and sales person. this is my second car purchased from same dealer and sales person More

My experience here is always great! Each time I come here I have a great experience. Everyone is so nice and helpful makes you feel very special. And each time I go they clean my car up Each time I come here I have a great experience. Everyone is so nice and helpful makes you feel very special. And each time I go they clean my car up better than the carwash lol. I absolutely love this place. More

Excellent Customer Service Had my 2017 Hyundai Tucson serviced for oil change and tires nail/pressure check. Service was prompt and less than an hour as estimated by service adv Had my 2017 Hyundai Tucson serviced for oil change and tires nail/pressure check. Service was prompt and less than an hour as estimated by service advisor William Moore. Nail removed and it had not penetrated the tire - excellent and no charge for tire check. Car wash added too at no extra charge In addition, and to rate the customer experience well above great - it was raining and I got los looking for the car in the service lot given the rain and similar cars around. Then, service advisor Michael Hopki noticed what was going on and he stepped out of his desk and asked me to stay at the office while he went out and kindly brought the car to me - so kind Thank you Rolando More

My first Hyundai purchase Good experience overall but waited 70 minutes to see the financial advisor. Vehicle was in excellent condition. Very friendly staff and clean facility Good experience overall but waited 70 minutes to see the financial advisor. Vehicle was in excellent condition. Very friendly staff and clean facility. Great location and stock. More

Satisfied costumer Wonderful customer service. Excellent service from my service advisor . Very professional. I will definitely recommend it and they'll be seeing me aga Wonderful customer service. Excellent service from my service advisor . Very professional. I will definitely recommend it and they'll be seeing me again. Above expectations. More

very friendly and helpful Cedric Rogers Cedric Rodgers was very helpful a soon as you walk in the dealership they welcome you and care about my car problems I do highly recommend sterling Mc Cedric Rodgers was very helpful a soon as you walk in the dealership they welcome you and care about my car problems I do highly recommend sterling McCall Hyundai and ask for Cedric Rodgers More

Great Car Buying Experience The entire process, from the test drive to the final paper signing was so easy thanks to my sales representative Antonio. This was my first car buying The entire process, from the test drive to the final paper signing was so easy thanks to my sales representative Antonio. This was my first car buying experience and all I had heard from friends and families is how much of a pain buying a car is - this is definitely not the case at Sterling McCall Hyundai. If you are in the market for a new Hyundai in Houston, give these guys a shot! More

Service appointment Had service appointment at 7:45, needed car ready by 1:00 for another appointment. Michael Hopkins made it happen. I appreciate great customer servi Had service appointment at 7:45, needed car ready by 1:00 for another appointment. Michael Hopkins made it happen. I appreciate great customer service and he provided it. More

Great Experience Lisa did a great job! There was no hassle about anything. My trade in had some accidents on the carfax which ended up taking more time than I was hopi Lisa did a great job! There was no hassle about anything. My trade in had some accidents on the carfax which ended up taking more time than I was hoping for but it was also understandable. I didn't expect to walk into a Hyundai dealer and get the level of service that I received. More