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Sterling McCall Hyundai

Houston, TX

4.5
955 Reviews

10301 Southwest Fwy.

Houston, TX

77074

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Showing 955 reviews

December 29, 2023

First of all my name is Terry Jensen. Anyway, we had a pretty good experience only thanks to the salesman named Andy, if it wasn’t for him, we would have cancelled the entire deal. When t More

by Terry_jensen107
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy
Jan 10, 2024 -

Sterling McCall Hyundai responded

Thank you for bringing this to my attention. I'd like to speak with you regarding this matter. I would like an opportunity to fix this and to earn your business, please contact me at 713.981.395. I look forward to speaking with you. Maurice Caraway General Manager Sterling McCall Hyundai Genesis Of Southwest Houston mcaraway@sterlingmccallhyundai.com 713.981.3952 (Office)

December 29, 2023

Very pleased with their service. Ordered a new vehicle and it arrived two weeks earlier than expected. More

by manxcalico
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Galan
Jan 03, 2024 -

Sterling McCall Hyundai responded

Congratulations on your new vehicle! We are thrilled to have provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 26, 2023

We had a great experience at Sterling McCall Hyundai with Irving Velasquez! I feel confident recommending working with him. Very professional and thorough. More

by Ronnie B
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Irving Velasquez
Dec 28, 2023 -

Sterling McCall Hyundai responded

It's fantastic to hear that you had a great experience and that Irving provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

December 23, 2023

It was nice a the salesman helped me out in getting the car I needed even though it took time to get it but it was nice to finally get my wife her new car More

by Jacarrillo72
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tillman
Dec 29, 2023 -

Sterling McCall Hyundai responded

Congratulations on your new vehicle! We are thrilled to have provided you with a nice sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

December 23, 2023

The best service I ever had - quick response - kindly helping when you need - thanks for all the help today make we must feel warmer in this winter cold - thanks again More

by Kanele0520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny , Frank Galan, Tim Harless
Dec 28, 2023 -

Sterling McCall Hyundai responded

We are thrilled to hear that you had the best experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 22, 2023

I had a good experience External mccall good service Good salesman And I got the car that I won't at the price that I Wanted . More

by DewayneHagger
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Galan, Tim Harless
Dec 22, 2023 -

Sterling McCall Hyundai responded

Congratulations on your new vehicle! We are thrilled to have provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 20, 2023

Sterling McCall is top notch and goes above and beyond to take care of you and your vehicle. They go the extra mile to make sure the experience is pain free and fast. More

by djSiMuL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny
Dec 22, 2023 -

Sterling McCall Hyundai responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

December 18, 2023

My poor review is regarding how I was handled by your service advisor, Mr Jesse More

by Mgloria525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jesse
Jan 10, 2024 -

Sterling McCall Hyundai responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 19, 2024 -

Sterling McCall Hyundai responded

I apologize that your recent experience was anything but satisfactory. Can you please contact me so I can make this right? I cannot find your name in our database, I would love to hear back from you at mnikolaus@sterlingmccallhyundai.com Mark Nikolaus, Service Director

December 18, 2023

Kenny Simmons went over and beyond to help me trade into a new vehicle with much better terms financing. Sterling group made the process easy. I love my new vehicle. Wherever Kenny is will forever have my More

by stephuhde
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Simmons
Dec 20, 2023 -

Sterling McCall Hyundai responded

Congratulations on your new vehicle! We are thrilled that Kenny provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

December 17, 2023

Lisa has been an incredible sales person. She knew what i was looking for and was able to get it for me quickly. She also explained all the new car features. I trust she had my best interest More

by Anabel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Priest
Dec 20, 2023 -

Sterling McCall Hyundai responded

Congratulations on your new vehicle! We are thrilled that Lisa provided you with an incredible sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

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