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Sterling McCall Hyundai

Houston, TX

4.4
862 Reviews

10301 Southwest Fwy.

Houston, TX

77074

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Showing 862 reviews

December 06, 2024

The service department at Sterling McCall Hyundai in Houston, Tx is expensive, slow, and does not pay attention to details. More

by Lette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Troy
Dec 08, 2024 -

Sterling McCall Hyundai responded

Lette, We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Maurice Caraway General Manager mcaraway@sterlingmccallhyundai.com

December 04, 2024

Lisa Priest was an awesome sales person, she made buying my new Tucson painless. I expected ten trips to sales manager, but no maybe 1 or 2 times. I look forward to working with her in the future. This deal More

by Cyndi.turbeville
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Galan, Maurice Caraway
Dec 05, 2024 -

Sterling McCall Hyundai responded

Hi Cyndi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Hyundai. We hope you have a great day!

December 03, 2024

They are very professional and my car was done on time. Maricela took excellent care of me and my repair needs. She kept me informed on the repair. More

by terrenc447
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maricela
Dec 20, 2024 -

Sterling McCall Hyundai responded

Hi, thank you for taking the time to leave a review for us at Sterling McCall Hyundai. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

December 02, 2024

Easily the best car buying experience I've ever had. Great communication, answered all of my quetions clearly, and had the car ready to go as soon as I arrived. Absolutely seamless, and a shining exampl More

by ch.j.morris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Becerra
Dec 20, 2024 -

Sterling McCall Hyundai responded

Hi, thank you for taking the time to leave a review for us at Sterling McCall Hyundai. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

December 01, 2024

Great dealership charles knoll and finance manager was amazing !! They worked everything out for me to get car I was satisfied with More

by Aaron H
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles knoll
Dec 02, 2024 -

Sterling McCall Hyundai responded

Hi Aaron, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 30, 2024

Here’s a more polished version of your statement: I had a very bad experience. The customer service was horrible, and the staff were too aggressive. The office did not feel welcoming, and the website c More

by Sjafri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NA
Dec 03, 2024 -

Sterling McCall Hyundai responded

Thank you for bringing this to our attention. We apologize for any inconvenience caused by your recent experience. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Maurice Caraway General Manager mcaraway@sterlingmccallhyundai.com

November 30, 2024

Excellent service and customer service, thank you so much for everything…is a good dealer. More

by Elena Diez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan , Frank Galan, Maurice Caraway
Dec 02, 2024 -

Sterling McCall Hyundai responded

Hi Elena, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 29, 2024

My son drop my car off on a Monday they told us how long it would take to get to the car . They text their findings gave some suggestions. They fix the car in the amount of time they stayed More

by ivoicedata
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cederic
Nov 29, 2024 -

Sterling McCall Hyundai responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 28, 2024

Great customer service Mr Cedric really takes care of his customers 5* all the way More

by Mrclh0034
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cedric Rogers
Nov 29, 2024 -

Sterling McCall Hyundai responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 27, 2024

The customer service is always exceptional at Sterling McCall Hyundai. My service advisor, Troy, was very helpfully and took great care of my vehicle on November 26th when I brought it in for a State Insp More

by Patricia_batiste
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy
Nov 29, 2024 -

Sterling McCall Hyundai responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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