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Sterling McCall Hyundai

Houston, TX

4.5
890 Reviews

10301 Southwest Fwy.

Houston, TX

77074

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Showing 890 reviews

January 17, 2025

Great service staff was clear on time and everything was done that I needed. This is my fourth car with this dealer . More

by Swoops
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Jan 20, 2025 -

Sterling McCall Hyundai responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 17, 2025

Fast and easy service, with great communication and detail about what is recommended for my vehicle More

by RaptureRaptor91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Alas
Jan 20, 2025 -

Sterling McCall Hyundai responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 17, 2025

They serviced our car, fixed alignment and inspected the auto. They did a good job More

by Chrissquire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cedric Rodgers
Jan 20, 2025 -

Sterling McCall Hyundai responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

January 16, 2025

In a time when “people” are being replaced by robots and computers, this dealership has managed to keep people and their feelings first. The expectation that cars will get needed attention remains a constan More

by Silver Fox
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Ms. Woodward. Cedric Rogers
Jan 17, 2025 -

Sterling McCall Hyundai responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 14, 2025

Hey Very helpful staff specially Mr mark very honest 😀 👍 to customer and loyal i appreciate Mr Mark u help me and satisfied Thank you again More

by Zamir shahzad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark, Frank Galan, Maurice Caraway
Jan 16, 2025 -

Sterling McCall Hyundai responded

Hi Zamir, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Hyundai. We hope you have a great day!

January 14, 2025

This dealer does not help at all and all they want to do is sell cars and don't help customers at all with their problems. Very late responses, and don't accept mistakes. More

by hnunez1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark, Antonio, Frank Galan, Maurice Caraway
Jan 16, 2025 -

Sterling McCall Hyundai responded

Thank you for bringing this to our attention. We apologize for any inconvenience caused by your recent experience. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Maurice Caraway General Manager mcaraway@sterlingmccallhyundai.com>

January 12, 2025

Benito was has excellent customer service and took care of my needs. I definitely recommend Sterling McCall Hyundai with their excellent service. More

by eddmartinez222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Galan, Maurice Caraway
Jan 13, 2025 -

Sterling McCall Hyundai responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Hyundai. Please don't hesitate to reach out if there's anything additional we can do for you.

January 12, 2025

I did not like the service because they wanted to do things to my car that were not necessary. More

by Yonnier
Recommend Dealer
No
Employees Worked With
Frank Galan, Maurice Caraway
Jan 14, 2025 -

Sterling McCall Hyundai responded

Thank you for sharing your feedback with us! We're sorry to hear that we didn’t meet your expectations. Your input is valuable, and it will help us to provide a better experience for you in the future. Rest assured, we’re looking into your concerns and will get back to you as soon as possible. We appreciate your patience and understanding. Maurice Caraway General Manager mcaraway@sterlingmccallhyundai.com

Jan 14, 2025 -

Yonnier responded

I didn't like how they treated me because I went for a part that had a problem and they changed all the parts that have to do with the oil filter just to charge me $700.

January 12, 2025

I had an appointment for 8:30am for a simple oil change. It took 2 hours. I could understand if I was a drop in, or left it, but I was waiting and had scheduled ahead. My service rep was helpful and com More

by EG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maurice Caraway
Jan 16, 2025 -

Sterling McCall Hyundai responded

I appreciate you taking the time to inform me about your recent experience. I deeply regret any inconvenience you may have encountered, and I would like to make things right and restore your trust as a valued client. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to an opportunity to understand more about what took place during your experience. Maurice Caraway General Manager mcaraway@sterlingmccallhyundai.com

January 11, 2025

Great dealership and salesman. Easy process with exactly what I wanted. I would highly recommend. More

by Maryksobeck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex
Jan 12, 2025 -

Sterling McCall Hyundai responded

Hi, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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