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Sterling McCall Hyundai

Houston, TX

4.5
895 Reviews

10301 Southwest Fwy.

Houston, TX

77074

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Showing 895 reviews

March 26, 2024

Excelente servicio y profesionalismo de todos sus trabajadores. Súper recomendado para todos los propietarios Hyundai More

by luisdelgadousa01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Galan, Tim Harless
Mar 28, 2024 -

Sterling McCall Hyundai responded

Gracias por sus comentarios positivos sobre nuestro concesionario Hyundai. Nos alegra saber que recibió un excelente servicio y profesionalismo por parte de nuestro equipo. Si necesita más ayuda en el futuro o tiene más comentarios, no dude en hacérnoslo saber.

March 24, 2024

They explained to me everything that was going on with my vehicle and gave me advice for the future More

by sharonmckinney29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Galan, Tim Harless
Mar 27, 2024 -

Sterling McCall Hyundai responded

That's great to hear! We're glad that our team took the time to explain everything about your vehicle and provide you with advice for the future. If you have any other questions or need further assistance, please feel free to reach out. We're here to help!

March 24, 2024

Terrible experience with the service center for a recall repair. Online estimate was 1 hour so I elected to wait when setting up my appointment. On arrival, an oil change was added to my appointment since More

by Daniel L.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Glenis Blanken
Mar 26, 2024 -

Sterling McCall Hyundai responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 10, 2024 -

Sterling McCall Hyundai responded

Thank you for bringing this to my attention. I apologize that your recent experience was unpleasant. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Mark Nikolaus, Service Director mnikolaus@sterlingmccallhyundai.com

March 23, 2024

Amazing and very prompt! Credric kept me up to date on my vehicle and answered all my questions! Very happy! More

by Camaross0914
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cedric
Mar 28, 2024 -

Sterling McCall Hyundai responded

It's fantastic to hear that you had a great experience and that Cedric provided amazing assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

March 22, 2024

My service advisor Johnny Maldonado got my service done quick and efficiently. Plus the new dealership is great. More

by Robert W.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny, Maldonado
Mar 26, 2024 -

Sterling McCall Hyundai responded

That's great to hear! We're glad that Johnny provided you with quick and efficient service, and we're thrilled that you like our new dealership. Thank you for choosing us, and we look forward to continuing to provide you with excellent service in the future! If you need anything else, please don't hesitate to reach out.

March 21, 2024

Everything went very smoothly, I never felt any high pressure. There new facilities are very nice, and the mechanic shop is first rate. More

by geofft1315
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Becerra
Mar 23, 2024 -

Sterling McCall Hyundai responded

Thank you for sharing your positive experience! We're pleased to hear that everything went smoothly and that you enjoyed our new facilities and top-notch mechanic shop.

March 21, 2024

Representative Maria was quite attentive and understanding of what we were looking for and she dedicated a good part of her time helping us so we could take a good decision More

by Jesus Hernandez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria Malave, Frank Galan, Tim Harless
Mar 23, 2024 -

Sterling McCall Hyundai responded

We're delighted to hear that Representative Maria provided attentive and understanding service to help you make a good decision. At our dealership, we strive to assist our customers in finding the right vehicle and ensure a positive experience throughout the process. Thank you for choosing us!

March 20, 2024

Quick, friendly, and very professional service. My service advisor took his time to answer all of my questions. More

by alitofiq
Recommend Dealer
Yes
Employees Worked With
Fred
Mar 21, 2024 -

Sterling McCall Hyundai responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

March 20, 2024

Service at this dealership was superb! From the welcoming , to the sales person yo finance. More

by mirliad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danyual Kerry
Mar 21, 2024 -

Sterling McCall Hyundai responded

We are thrilled to hear that you had a superb experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 18, 2024

Nice and clean dealer, especially my advisor ,Jacob Palmer very helpful and professional. Very recommend More

by J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Palmer
Mar 20, 2024 -

Sterling McCall Hyundai responded

That's great to hear! We're glad that you had a positive experience at our dealership, especially with Jacob as your advisor. We strive to provide helpful and professional service to all our customers. Thank you for recommending us. We're here to help!

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