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Sterling McCall Hyundai
Houston, TX
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New convenient and very clean and comfortable waiting room. The staff works efficiently and behaves politely and friendly. A new practice has been introduced - sending a link to a video showing a car ins room. The staff works efficiently and behaves politely and friendly. A new practice has been introduced - sending a link to a video showing a car inspection with comments from a mechanic. It really helps to make sure that nothing is left out and that you are not being pushed too far. Received periodic updates on progress. The best experience in the last few years. Special thanks to Caleb. More
Jesse Goirl is the best service man. He kept me updated with the progress of my car. He advised me properly with the exact services needed. He is extremely knowledgeable and provides He kept me updated with the progress of my car. He advised me properly with the exact services needed. He is extremely knowledgeable and provides excellent customer service. More
Both sales and finance staff were courteous and professional. I always feel at home at Sterling McCall dealership either for sales or service professional. I always feel at home at Sterling McCall dealership either for sales or service More
Quick service and friendly. Offered a good service deal. I bought it. One minor thing my back window and side mirrors looked like they had been washed with soap and not rinsed. Offered a good service deal. I bought it. One minor thing my back window and side mirrors looked like they had been washed with soap and not rinsed. Strange but the service was good. More
I was at Sterling McCall on 05/04/24 and the new facility is beautiful and clean and Mark the Service Excecutive is always fantastic he made sure all of the customers were satisfied. He served snack facility is beautiful and clean and Mark the Service Excecutive is always fantastic he made sure all of the customers were satisfied. He served snack to everyone and is just an all around nice guy. Glenis was my service guy and he's always a pleasure to speak with, well to be honest he has been my service guy since I purchase my Hyundai Tucson in 2022 and he always has good conversation and makes sure he explains everything to me. I Love Sterling McCalls customer service! If you are going to purchase a Hyundai I recommend Sterling McCall! More
Bought a used vehicle. I worked with Charles.He is the best sales rep I have dealt with of all the cars I have bought. Very nice, knowledgeable, and helpful. Really understo I worked with Charles.He is the best sales rep I have dealt with of all the cars I have bought. Very nice, knowledgeable, and helpful. Really understood what we wanted and wasnt overpushingthe annoying hard sell on things we said we dont want. Would buy from him again. Sterling McCall was great. Very smooth buying process. More
I wanted to share my experience with this location, my car need a recall done but the parts were on back order (bummer) I was at the dealership all day trying to figure out how was I going to get around w car need a recall done but the parts were on back order (bummer) I was at the dealership all day trying to figure out how was I going to get around without a car for God knows how long, but Mr.Cedric and Mr.Mark was determined to help me out! And when I say I’m so grateful for them for finding me a loaner car last minute! When I tell you a car came back right as I was walking out the door when Mr.Mark said “I have a car for you” I was so happy because I could not drive around one without tail lights or go without my car. To you Mr.Mark and Mr.Cedric I was to say Thank you for your outstanding customer service and care! More
Used "click and buy". Dealership honored all pricing. Buying a car is always a hassle, but they made it as easy as I have ever experienced. Dealership honored all pricing. Buying a car is always a hassle, but they made it as easy as I have ever experienced. More