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Sterling McCall Hyundai

Houston, TX

4.5
893 Reviews

10301 Southwest Fwy.

Houston, TX

77074

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Showing 893 reviews

September 03, 2024

This dealership is very professional and trustworthy because of their customer service respect for the customer and their needs . I am very satisfied with their service. More

by Edmatta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yroy
Sep 06, 2024 -

Sterling McCall Hyundai responded

Hello Edmatta, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 03, 2024

This was a wonderful purchasing experience. Charles was definitely five star. The attention we received was phenomenal. I would highly recommend this to anybody who is looking for a new Hyundai More

by Ppinell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles
Sep 06, 2024 -

Sterling McCall Hyundai responded

Hi, we're happy to hear you had such a positive experience with Charles! We do hope we can be of assistance in the future. Take care!

August 30, 2024

The adviser was helpful, and patient. Customer made an appointment at the wrong place, but the asviser was still willing to squeeze the customer for the maintenance he needed. More

by Skyprodigy7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisela
Sep 02, 2024 -

Sterling McCall Hyundai responded

Hello, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

August 29, 2024

My experience at this dealership was amazing and I highly recommend coming if you are shopping for a vehicle. My salesman was Andrew Maserati and he made my first car buying experience great. More

by Devonta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Maserati
Aug 31, 2024 -

Sterling McCall Hyundai responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

August 28, 2024

I take my car to get serviced here. They always do a great job and go above and beyond with their service. More

by aquddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Galan, Maurice Caraway
Aug 29, 2024 -

Sterling McCall Hyundai responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

August 22, 2024

This dealership is awesome. Super easy to fix an appointment and staff is professional, courteous and supportive. Troy Brymer was nice enough to explain every detail from start More

by Aziz IQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Brymer
Aug 24, 2024 -

Sterling McCall Hyundai responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Hyundai! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 22, 2024

I just want to say that I do not live close to this location but I chose to drive 45 minutes to an hour in traffic to get there. The service from those helping and others were great. Aaron immediately More

by AJKIRVING
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Becerra, Frank Galan, Maurice Caraway
Aug 24, 2024 -

Sterling McCall Hyundai responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 19, 2024

Their service was the worst. After a week of being in the shop, they still didn’t look at our leaking coolant problem. We just had them give the car back to us and we are tak More

by Kimberly.Harris
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frank Galan
Aug 23, 2024 -

Sterling McCall Hyundai responded

Kimberly.Harris, Thank you for informing me about your recent service experience concerning the coolant leak. Please know that we are looking into your concerns, and will be reaching out to you soon to assist. If there is anything I can do in the meantime, please, feel free to contact me. Maurice Caraway General Manager mcaraway@sterlingmccallhyundai.com

August 16, 2024

La atención fue muy buena muy profesionales fue muy gratificante estar hay haci que lo recomiendo More

by yelinesyerosanchez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Galan, Maurice Caraway
Aug 18, 2024 -

Sterling McCall Hyundai responded

Hola, ¡estamos muy contentos de poder brindarte una experiencia positiva! Háganos saber si hay algo más que podamos hacer por usted; ¡Estamos más que felices de poder ayudar!

August 10, 2024

Was very unhappy with the service advisor. (Glen Blankenship) He was poor in communication. Returning my calls was at a very low minimum. I don’t know what was going on with him, one day my da More

by JoAnne Camphor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Glen Blankenship
Aug 12, 2024 -

Sterling McCall Hyundai responded

Thank you for bringing this to my attention. I apologize for this negative experience you had with us. I would like an opportunity to fix this and to earn your business, please contact me at mcaraway@sterlingmccallhyundai.com. I look forward to speaking with you. Maurice Caraway, General Manager

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