Sterling McCall Hyundai South Loop
Houston, TX
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Arin wing I am extremely pleased with my purchase, and everyone was very helpful and professional. The only thing is that I did not realize how hard it is to ac I am extremely pleased with my purchase, and everyone was very helpful and professional. The only thing is that I did not realize how hard it is to accelerate in this vehicle during the test drive. Both Tory and Jamaul provided excellent service, and I will definitely recommend this dealership to my friends. More
Sergio Peña I enjoyed my buying experience Mr Moore and his manager were very professional and courteous I am very happy with the purchase of my Sonata Sport I enjoyed my buying experience Mr Moore and his manager were very professional and courteous I am very happy with the purchase of my Sonata Sport More
Long Wait/Good Price The dealerships good points are they presented a lower price than other dealers and honored their price when I refused to accept any dealer add-ons (N The dealerships good points are they presented a lower price than other dealers and honored their price when I refused to accept any dealer add-ons (No back and forth haggling). Also the girl that handled the closing paper work was very personable and professional, and we closed the deal very quickly and efficiently. However, the sales staff was much less personable and professional. We waited an excessively long time upon entering the dealership just to buy the vehicle (approx. 2 1/2hrs). I had agreed to a purchase price on Friday, and came back on Saturday to purchase the vehicle. My wife and I sat in the lobby for well over and hour before the sales agent came back to us after initially greeting us. She handed me papers to sign while sitting in a chair in the lobby. I had to ask her if we could move to a table. She then took me to a bar type table in the service department, rather than a table and chair at an office. We then waited another hour until our paper work was ready for signature. Once the paper work was finished, I again had to wait some 10 - 15 minutes to receive the keys to my car. The sale agent was attempting to sync my Bluetooth when she realize the gas tank had no been filled and told me to follow a representative to a gas station down the road to get it filled. I followed him, filled the car up and then drove home. The car also had not been washed or cleaned. I am fine with the lack of review, setup, and cleaning of the car at delivery as this is the 3rd sonata I have owned and I know how to use most of the car's features. This purchase was all about price which is what South Loop gave me. It was however very frustrating waiting on their sales people. The sales team needs to practice better efficiency and professionalism. They probably made very little money on my sale, and that is probably why they had such a don't care attitude towards me. I will however, consider them again as they had the lowest price and honored it. More
Great service I was very happy with my car buying experience at South Loop Hyundai. Moussa Younes was an excellent salesman. He was very straight forward the entire I was very happy with my car buying experience at South Loop Hyundai. Moussa Younes was an excellent salesman. He was very straight forward the entire time and helped deliver an excellent car buying experience. More
Katherine Cloud's Review Leonard was outstanding throughout the entire process and made me feel extremely comfortable. I will definitely do business with him in the future and Leonard was outstanding throughout the entire process and made me feel extremely comfortable. I will definitely do business with him in the future and recommend him to anyone who's in the market to purchase vehicle. More
The experience of a lifetime. I had the greatest experience ever doing business with Hyundai dealership. Representative Leonard Moore and other members of the Hyundai staff was ver I had the greatest experience ever doing business with Hyundai dealership. Representative Leonard Moore and other members of the Hyundai staff was very polite and help. I can't wait to recommend this guy's to other people who are looking for a dependable vehicle. More
One Satisfy Customer! Very Professional Staffs. This is an Excellent dealership. I would recommend friends and family to purchase from South Loop. I am loving my Genesis 3. Very Professional Staffs. This is an Excellent dealership. I would recommend friends and family to purchase from South Loop. I am loving my Genesis 3.8. More
Survey South Loop Hyundai Saleslady ( Sara Sansoul . ) and the sales manager ( Jimmy Mauricio ) took extra ordinary time to deliver 2 car purchases at the same time........tha Saleslady ( Sara Sansoul . ) and the sales manager ( Jimmy Mauricio ) took extra ordinary time to deliver 2 car purchases at the same time........that is called SERVICE!!..........both individuals were very professional and to the point......that is way we purchased 2 vehicles at the same time.....keep up the good work......both of them put the customer needs a priority. And finance person ( xxxx Aliyeva ) was very nice and completely accommodating and explained everything in details. This is THE REAL EXPERIENCE I AM RELAYING.....after bad dealing with 2 other Hyundai dealers ( Sterling McCall and Hub Hyundai ) in Houston area. If u have any questions please call me @ 832-640-9880 and I will be happy to discuss my BAD experience at other dealerships !! Thanks..........Vijay Patel More
poor service the worse service ever!! I was given a lease and drove the car off the lot later to be called to be told that I have to return the car after 2 weeks!! the worse service ever!! I was given a lease and drove the car off the lot later to be called to be told that I have to return the car after 2 weeks!!! More
Love South Loop Hyundai I have been buying vehicles for 15 years and I absolutely loved my experience at South Loop Hyundai. Jonard Aquino was awesome to work with, made my p I have been buying vehicles for 15 years and I absolutely loved my experience at South Loop Hyundai. Jonard Aquino was awesome to work with, made my purchase stress free and it was the fastes deal I have ever made. We made a deal in 24 minutes, for me walking in after 8pm it was incredible to be able to drive a new Elantra home that night. Everyone there made me feel like it was all about me, what I wanted and needed. Great Job South Loop Hyundai. More