Sterling McCall Hyundai South Loop
Houston, TX
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Average Sleazy Used Car Salesperson We agreed to buy a demo with a damaged rim only because they promised it would be replaced. The salesperson looked at the rim, rubbed his fingers arou We agreed to buy a demo with a damaged rim only because they promised it would be replaced. The salesperson looked at the rim, rubbed his fingers around it, then stated they would order another one to replace it. We clearly communicated, by then the car would be in Arizona and we would pick it up and take care of it. All was agreed. After getting the run-around for a month, still no rim. Now that the car is with my son who is away at college in Arizona, they want to claim they can repair it. They would have to grind off so much of the rim for repairs, the safety of the rim would be compromised. I'm pretty sure that's why Jimmy Mauricio said it would be replaced after looking at it and running his fingers on it. Unprofessional and unethical; this is our second car from them. We will never go back to them, we will never refer anyone to them. More
Love my G80 Best experience I've had buying a car. Everything was explained to me and there was no pressure. I was impressed with the assistance I got in helping Best experience I've had buying a car. Everything was explained to me and there was no pressure. I was impressed with the assistance I got in helping me get familiar with car accessories. More
Used Car Sale Mr. Howard Chaney was very friendly upon arrival to the dealership and he went above and beyond to make sure I was happy and satisfied with my purchas Mr. Howard Chaney was very friendly upon arrival to the dealership and he went above and beyond to make sure I was happy and satisfied with my purchase!!! I would highly recommend him!!! More
Bad credit baiting My wife and I only have one vehicle and in Houston that is not a good thing. I contacted South loop Hyundai just to get some information about their My wife and I only have one vehicle and in Houston that is not a good thing. I contacted South loop Hyundai just to get some information about their financing, I let the "Internet salesperson" know exactly what my credit problems were. She informed me this was no problem and they specialize in the credit challenged, I spoke with her 4 times before coming in to reiterate my credit problems, when I arrived she had never told the actual salesman my credit problems so when he ran my credit( at 3 different banks ) he came back telling me something I told her 4 times, she told me over the phone I could get a car with nothing down even with my problems, after i told her I wanted to save a down payment she told me a down payment was a formality and not necessarily needed. The salesmen were great it seemed like they really tried but who knows I drove for nearly a hour to get there with no positive results and now there are 3 hard credit inquiries on my report for nothing. No one wants to be lied to and taken advantage of and thats what happened to us,, the old saying is so true if it sound too good to be true then it probably is More
Grateful I had an amazing car buying experience. The staff at South Loop Hyundai was amazing and very patient with me especially my salesman Robert. He went ab I had an amazing car buying experience. The staff at South Loop Hyundai was amazing and very patient with me especially my salesman Robert. He went above and beyond to get me the best deal and the right car for me. The staff has no idea how much they have been a blessing to me and I am truly grateful them. They are awesome and should be commended. Thank you all for all you do and keep up the great work. More
My purchase Coming to South Loop was the best decision... they were very professional and satisfied all of my needs and answer all of my questions timely Coming to South Loop was the best decision... they were very professional and satisfied all of my needs and answer all of my questions timely More
Love it I like the way they work with you.and I like the people that work they also, xxxx it's fun went i'm they. I like the way they work with you.and I like the people that work they also, xxxx it's fun went i'm they. More
Excellent It was very very nice and it was a good experience salesman.. Trail he was very on-point about everything and very friendly and very helpful It was very very nice and it was a good experience salesman.. Trail he was very on-point about everything and very friendly and very helpful More
Car purchase My experience with South Loop Hyundai was good. ( finance was slightly a hold up) busy. Thank you for taking the time to make the purchase happen. My experience with South Loop Hyundai was good. ( finance was slightly a hold up) busy. Thank you for taking the time to make the purchase happen. More
Fast service Friendly, quick service. Waited for car to be serviced in service lounge. Lounge was pleasant. This was a 30,000 mile check up with an oil change. Friendly, quick service. Waited for car to be serviced in service lounge. Lounge was pleasant. This was a 30,000 mile check up with an oil change. More