Sterling McCall Hyundai South Loop

Excelent Friendly staff, very professional. Helped me with a car that fits my needs. After the sale kept in touch to make sure everything was ok. Definitely wo Friendly staff, very professional. Helped me with a car that fits my needs. After the sale kept in touch to make sure everything was ok. Definitely would recommend Moussa. More

3 stars Prior to my visit it was discussed what price range I wanted to be in. Once I arrived everything changed to a higher price. I felt it was misleading t Prior to my visit it was discussed what price range I wanted to be in. Once I arrived everything changed to a higher price. I felt it was misleading the internet price given. More

Great Got a good deal from the dealer on the latest 2018 model. Need to see how my first service goes. Was promised that I will be notified on every service Got a good deal from the dealer on the latest 2018 model. Need to see how my first service goes. Was promised that I will be notified on every service before its due More

Best experience ever. I have never been to this dearship, this was my first time. The service department team was great. They addressed all my concerns about my issues wit I have never been to this dearship, this was my first time. The service department team was great. They addressed all my concerns about my issues with my suv. For the first time since I have purchased my car, I felt great when i left a Hyundai dealership. And I purchased my vehicle in 2016. Thank you so much for. More

South loop Hyundai is the best My best experience buying a car. The staff was very friendly and the process was fast and smooth. I got the car that I wanted for a really good price. My best experience buying a car. The staff was very friendly and the process was fast and smooth. I got the car that I wanted for a really good price. I love my new car. Thanks South Loop Hyundai More

5 STARS and thanks for great experience Enhild Perez, Jimmy Mauricio, Hashmi Syed all were very helpful in making a great deal and delivery for my daughter. She was very surprised & excited. Enhild Perez, Jimmy Mauricio, Hashmi Syed all were very helpful in making a great deal and delivery for my daughter. She was very surprised & excited. Thank you all! More

Excellent Customer Service No words could express how satisfied I was in purchasing my new vehicle. Everything ran smoothly, and I was finished in a timely manner. Very impresse No words could express how satisfied I was in purchasing my new vehicle. Everything ran smoothly, and I was finished in a timely manner. Very impressed. More

Great Very happy with entire experience. Highly professional employees and vehicle was clean and in perfect condition and exactly as described. Will definit Very happy with entire experience. Highly professional employees and vehicle was clean and in perfect condition and exactly as described. Will definitely return for maintenance and recommend this dealership More

THE DEFINITION OF CUSTOMER SERVICE!!! I'll make this brief and to the point. Bought new car thought mud guards were included. Due to confusion, we agreed to pay for the parts, dealer wo I'll make this brief and to the point. Bought new car thought mud guards were included. Due to confusion, we agreed to pay for the parts, dealer would comp the install. Made arrangements to have the work done when the new license plates came in. Plates came. Made appt to install plates and mud guards. Get to dealer, Brian Hoang(??), Service Advisor, new our name and was ready for us, except he didn't know about the plates. He calls sales rep (dealership not yet open, only service) and tracks down plates. We explain to him we made first appt of the day because we had to go to work. He expedited the service for us. Car is ready, but....NO MUD GUARDS!! Service manager Aubrey Cook intecepts us as we're walking out to the car, noticing the look on our faces searching for the mud guards. Aubrey falls all over himself apologizing, explaining that the guards show in stock, but the computer was wrong. Here's the EXCEPTIONAL part of the story: Before my wife and I could utter a single word, Aubrey repeats his regret about the guards and explains that as a means of compensation for our time lost with the appointment, that he topped off the gas tank and did an exterior wash and...wait for it...wait for it... HE COMPED THE MUD GUARDS!! I tried to explain that that wasn't necessary, but he wouldn't have any of that. He told us he'll call when they're in and when we show up...WITHOUT AN APPOINTMENT...he'll have one of his service techs take care of us. Attention all other car dealers: THIS how customer service is supposed to be. Not necessarily the free stuff, but rather, and more importantly to the point: Owning up to the mistake and doing WHATEVER is necessary to make it right with the customer. I can't recommend this service department enough.... More

Good experience He helped me a lot, explain everything. Took care of everything. Answer all my questions . My car was clean and he cared about customer service. I lik He helped me a lot, explain everything. Took care of everything. Answer all my questions . My car was clean and he cared about customer service. I like this place. More