Sterling McCall Honda

Purchase was internet sale. The salesman was very helpful, the problem was with "Corporate Policy" We took in a Bank Draft/ Cashier cheque and were told that title would not transfer for 10 days whi helpful, the problem was with "Corporate Policy" We took in a Bank Draft/ Cashier cheque and were told that title would not transfer for 10 days while it cleared. This is not a cheque and funds were already withdrawn from the account. We tried to find an HSBC bank to cancel it and get cash but they seem to have closed in Houston. We asked the dealer to take it to their bank to cash, but Corporate would not allow it. We had to have a wire transfer done to Honda corporate and wait while it was acknowledged. Luckily we had enough funds to cover the purchase price twice. It took 2 days to purchase the vehicle and we had to cover Corporate's $20 fee to receive a wire transfer. I suppose they wanted a suitcase full of money. More

The Sterling McCall Group and Sterling McCall Honda are a pleasure to work with. Wayne Russell is a very professional salesman. I have purchased two vehicles from Wayne and Sterling McCall Honda in 3 years. pleasure to work with. Wayne Russell is a very professional salesman. I have purchased two vehicles from Wayne and Sterling McCall Honda in 3 years. Both transactions were handled in a very professional manner, and the commercial portion of both transactions was extremely competitive. I returned to Sterling McCall Honda for the second Accord due to the professional and competitive deal I received on the first Accord. They didn't disappoint me on the replacement vehicle.The Finance Department and Service Department were also a pleasure to work with during the financing of the vehicle and the follow up service work to install additional options. I would have no hesitation in recommending Wayne and the Sterling McCall staff to other people considering a purchase or lease Honda. J Havey More

We had a great experience with purchasing our new 2010 Honda CRV from the initial contact, Alonzo Allen all the way through the visit with your person, Paul Christian, in Finance. We had been in an accid Honda CRV from the initial contact, Alonzo Allen all the way through the visit with your person, Paul Christian, in Finance. We had been in an accident which totaled our 2009 Toyota Venza a week prior to our visit to the dealership to begin our search for a replacement vehicle. I had seen a Honda CRV online which I was interested in and we were there for that purpose. I asked about the vehicle I was interested in and Alonzo Allen found the exact car I had seen, brought it out for our test drive and within 2 hours, we had bought the car and were driving away in our new purchase. We so enjoyed the experience that I had to write you about it. Alonzo is well-versed and professionally trained that he was able to answer every single question we had abotu the car of our choice. Paul Christian in the Finance department was equally helpful and professional in performing his duties that we came away from the experience feeling like we had met a new friend and all our concerns about finance decisions were handled in a flash. We learned that we have much in common with Paul from our backgrounds and dealing with him and talking with him was indeed a pleasure. Our transaction seemed streamlined and we were driving away in our new vehicle in record time and with smiles on our faces. We have received 3 or 4 follow-up phone calls from Alonzo Allen about our new car to see if we had questions or needed information and were reminded to call him if we needed to anytime. I whole-heartedly recommend this dealership, its sales personnel and finance personnel without reservation. More

I have just purchased my 4th Honda from Sterling McCall Honda. They are very friendly and have a low pressure approach to selling. I will not do business with anyone who tries to get me to buy TODAY! The s Honda. They are very friendly and have a low pressure approach to selling. I will not do business with anyone who tries to get me to buy TODAY! The salesman, Wayne Russell, was very helpful and patient with some of our indecision and wanted to be sure we picked the vehicle that best suited us. He was willing to look for just what we wanted even if he did not have it in stock, and if was an end of year model. I feel that we got a very fair price without having to compare all over town. My experience with the service department is also very positive. I think that they are a very well run business with the goal of satisfying their customers. I highly recommend them. More

Larry handled the sale and negotiations in a fair, professional manner. No games played and everything was handled in a very upfront manner. In addition, they had the best price in the Houston area! professional manner. No games played and everything was handled in a very upfront manner. In addition, they had the best price in the Houston area! David, on finance, went above and beyond in helping us when a paperwork problem concerning our trade-in. More

this is my second honda in 4 years. after the first experience buying my Pilot from Sterling McCall HOnda, which was very simple, customer service & finance dept awesome, i knew I would definitely come experience buying my Pilot from Sterling McCall HOnda, which was very simple, customer service & finance dept awesome, i knew I would definitely come back when ready to buy another vehicle. after the run around I had with Toyota Dealership, Sterling McCall was there for me and I take it very personel and I look at it if they have my back, I have theirs. so I came back and now a proud owner of a Honda Accord. :) The Pilot was the first time I ever owned a HOnda, I must say this is the very first time EVER, that I did not have to put my vehicle in shop for major repair.If this is the way all HOnda's are built, I am a customer for life. More

Sterling McCall Honda deserves the highest rating in Overall Experience due to their down to earth approach to customer service and the auto purchasing process. From the sales floor to the finance offi Overall Experience due to their down to earth approach to customer service and the auto purchasing process. From the sales floor to the finance office, I experienced their professionalism and customer care. I will definitely return to make my next vehicle purchase. More

I searched several Honda dealers through out the Houston area. When I spoke to Carla at Sterling McCall, I knew I was in the right place. No one else could beat the service or the deal. I want to add how we area. When I spoke to Carla at Sterling McCall, I knew I was in the right place. No one else could beat the service or the deal. I want to add how well The team represented Sterling McCall and the process went very smooth. More

I normally would do anything to avoid going to a new car dealer. I have had nothing but bad experiences throughout my fifty years. I have bought numerous new cars. Never a Honda. So to avoid dealing with dealer. I have had nothing but bad experiences throughout my fifty years. I have bought numerous new cars. Never a Honda. So to avoid dealing with the salesman directly I contacted him through the internet. I looked at the inventory on the internet. Had a pretty good price agreed on. I made an appointment for a test drive and really liked the Honda Accord. Never during the time was I pressured. Mr. Ali has a very good demeanor and appears to know his product. I told him I would be back on Monday to make the deal. He didn't ask me for a deposit or anything. I really liked that. I came back on Monday and he had the car already detailed. This was not 100% sure I was going to come back. I guess he felt that he had given me a good deal. The next step was seeing the Finance guy which I normally dread, because that's where they try sell you everything from tinted glass to hubcap cleaner. He was a very pleasant and very well educated individual. He did not pressure me. He showed me the options that were available but never did I feel uncomfortable. He even gave me some very good advice for my son which is a senior at UT Austin. I'm not getting anything for this recommendation. I just feel that if you want a hassle free new car experience go to Sterling McCall Honda in Kingwood, Tx More

I have taken cars in for service for over 30 years and I have taken cars in for service for over 30 years and this was the best. I made an appointment later in the morning and they still got it done in I have taken cars in for service for over 30 years and this was the best. I made an appointment later in the morning and they still got it done in a timely manner. Other dealers take the cars as they come in and if you are leaving yours, you won't get it back till 5 or 6 pm. I took mine in at 9am and got it back by 1pm. And everyone was polite, friendly, and helpful. It was a great experience! More